What we talk about
advanced communities and salesforce community cloud
Audience Targeting in Winter ’18 Release
22 Sep 2017

In this release, Salesforce has spent some time working on audience targeting. The resulting improvements mean that you can now: Utilise user criteria to create audiences Prioritise what your audiences see Creating Audiences Using User Criteria A new option, New Criteria Type, has been added to the audience targeting section in Community Workspaces. You can..

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advanced communities
Community Cloud Dynamic Branding
19 Sep 2017

With the Winter ’18 Release, Salesforce will present branding sets for Community Cloud. With this new feature, you can manage the appearance and style of your community. Now different users can see your community in different styles! Just like you use criteria-based audiences to create page variations, now you can use them to create different..

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advanced communities and salesforce community cloud
Salesforce Customer Account Portal
12 Sep 2017

While the retirement of Koa and Kokua templates continues, Salesforce is providing a new way to keep your customers happy – it’s a Customer Account Portal. The Customer Account Portal is an out-of-the-box template for Community Cloud. It’s a secure and completely private place for your customers. Within this portal, your customers will be able..

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advanced communities and salesforce community cloud
Financial Services Cloud + Community Cloud. A Perfect Combination.
15 Aug 2017

Financial Services Cloud + Community Cloud. A match made in wealth-management heaven. Why? We’ll tell you why. Financial Services Cloud includes a number of standard objects. Its main purpose is to enable the tracking of private wealth management and for collaboration with external consultants. It provides wealth managers with a separate secure communication channel with..

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advanced communities
Connect your Website CMS to your Salesforce Community
08 Aug 2017

CMS Connect is a brand-new feature that works with the Napili template, Partner Central and Lightning Bolt Solutions, starting from Summer ’17. It’s designed for websites built in Adobe Experience Manager. However, if your website uses another CMS system, don’t give up hope! According to one of the groups on the Salesforce Success Community, the..

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advanced communities and salesforce community cloud
GetFeedback for Salesforce
25 Jun 2017

Did you know that you can do surveys in Community Cloud, get feedback, create community questionnaires and store the results on Salesforce, and then get a report, using standard Salesforce reports or dashboards? In order to do that, all you need is the free GetFeedback component which is available on AppExchange. Then create an account..

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advanced communities
New and Amazing – AC Knowledge Component!
09 Jun 2017

Build your community knowledge base with our new AC Knowledge component! An effective knowledge base can help your support team a lot. It provides useful info for clients, partners, visitors and service agents. The AC Knowledge component for Community Cloud is an easy way to manage your company information and share it securely.   Your..

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advanced communities and salesforce community cloud
Salesforce Summer ’17 Release Notes – Community Cloud Edition
08 Jun 2017

  So, Summer ’17 Release is around the corner, but some of you still haven’t read all the Release Notes? Is that true?! Yes, it is. Don’t even try to deny it! OK, here is your saviour – Salesforce Summer ’17 Release Notes (Community Cloud Edition). Why Community Cloud Edition? Because Community Cloud works best..

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advanced communities and salesforce community cloud
Salesforce Lightning Knowledge New Features
23 Feb 2017

In this article, we will talk about Lightning Knowledge, its new features and its big future. So what is Lightning Knowledge? We all know that the Salesforce platform has a Knowledge product – a set of features suitable for creating and publishing articles, with data categories and topics, which is especially useful for Community Cloud…

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advanced communities and salesforce community cloud
AC Events Component for Salesforce Community Cloud – Updates
16 Feb 2017

It’s been a while since we presented our Events component on the AppExchange. In that time, we have received a number of questions, as well as some useful feedback on how to improve it. At last, we have updated the component! Now, it is even more functional and easy to use than ever before. First..

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