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advanced communities and salesforce community cloud
Everything You Wanted to Know About Spring ’16 Release But Were Afraid to Ask
14 Jan 2016

It’s only January, but Salesforce has already published its Spring ’16 Release Notes. In order to provide better business capabilities, Salesforce has improved various features. Lightning Experience. Currently, Lightning Experience is all about its beautiful, new, user experience. Unfortunately, this Spring ’16 (as well as Winter ’16) Release does not support all the features that..

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advanced communities and salesforce community cloud
Salesforce Community Cloud Is A Major Mover In The Sphere Of Online Communities. Part 2.
21 Dec 2015

Salesforce Community Cloud Organisations currently using communities or thinking about using them in the near future need to consider a number of factors: From initial launch, the uptake of Community Cloud has been quite impressive. 36% of new Salesforce customers that purchased other Salesforce products like Sales Cloud or Marketing Cloud also purchased or will..

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advanced communities
Salesforce Community Cloud Is A Major Mover In The Sphere Of Online Communities. Part 1
15 Dec 2015

Salesforce Community Cloud Some years ago, platforms for online communities were the domain of open source platforms like Joomla or Drupal. Since then, platforms have evolved significantly in their technological sophistication and they now offer a standard set of features, provided and supported by many different organisations. Experience has shown that businesses use digital communities..

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advanced communities and salesforce community cloud
Salesforce Community Cloud – Trends and Opportunities
08 Dec 2015

How the best companies use Salesforce (based on data collected from 1,500 Salesforce customers) Customers’ Adoption 36% of Salesforce customers that have bought other companies’ cloud products – like Service Cloud, Sales or Marketing Cloud – have also purchased Community Cloud. In addition to that, 21% of respondents intend to purchase Community Cloud in the..

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advanced communities and salesforce community cloud
Lightning Experience VS Salesforce Classic
09 Nov 2015

According to Salesforce, Lightning offers a completely new, fast and beautiful user experience. The initial release focuses on reinventing the desktop environment to support sales processes even better than before. The Winter ’16 release has a sales-centric mindset and a beautiful, intelligent interface. The overall aim of the release is to help sales reps and..

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advanced communities
New Salesforce Community Cloud features in Winter ‘16 release
09 Nov 2015

Lightning is a framework that was created by Salesforce to meet the demands of multi-device businesses. The whole Winter ‘16 release from Salesforce is about the new Lightning Framework and its incredible power and flexibility. When it comes to discussing Lightning Framework and its meaning for communities, first we should talk about Community Builder and..

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advanced communities and salesforce community cloud
Five Rules For Effective Community Management
16 Oct 2015

Hiring an experienced manager for your social media campaign or Salesforce community development is a good start for great community management. Unfortunately, many communities have been launched without any adoption strategies or without a well-planned content plan. Against the odds, some of them are still functioning without effective management. A content plan and a dedicated..

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advanced communities and salesforce community cloud
Koa Template Overview
05 Oct 2015

Advantages and Limitations Koa is a standard Salesforce community template. It lets users search for articles and it is optimised for mobile devices. The Koa template only has basic features and a standard set of colours for its design. A drop-down menu in the header provides quick access to the User’s Profile, Contact Support page..

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advanced communities
Kokua Template Overview
01 Oct 2015

Advantages and Limitations Kokua is a standard self-service community template. It allows users to search for articles and to contact support. The information focuses on Data Categories. Users can find relevant articles, but the community only works well when the Data Categories are set up correctly. You can set the number of categories that should display,..

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advanced communities and salesforce community cloud
Napili Template Overview
29 Sep 2015

Advantages and Limitations The Napili template for supporting communities allows searching for articles. Logged-in users can post questions to the community and participate in discussions in the feed. Profile details, Chatter feed and the list of cases are all accessible from the profile menu. The template is optimised for any device. Advantages: Supports Knowledge, Cases..

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