Koa Template Overview

5 min read

Rating:

Advantages and Limitations

Koa is a standard Salesforce community template. It lets users search for articles and it is optimised for mobile devices. The Koa template only has basic features and a standard set of colours for its design. A drop-down menu in the header provides quick access to the User’s Profile, Contact Support page and Log Out option.

Advantages of Koa template:

Supports Knowledge and Cases modules
Optimised for mobile devices
Possibility of searching for and viewing articles

Limitations of Koa template:

Does not support Chatter Questions and Question-to-Case
Does not support Ideas and Chatter modules
Text-based template with a basic set of features
Poor design

Home	Knowledge	Cases	Others
Home	Article Detail	My Cases	Check Password
	Article List	Case Detail	Forgot Password
	Category Home	Contact Support (Create a case)	Register
	Search Results		Login
			Feed Detail
			Error

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