Lightning Experience VS Salesforce Classic

According to Salesforce, Lightning offers a completely new, fast and beautiful user experience. The initial release focuses on reinventing the desktop environment to support sales processes even better than before.

The Winter ’16 release has a sales-centric mindset and a beautiful, intelligent interface. The overall aim of the release is to help sales reps and to make their work easier.

Is Lightning Experience right for you?

Despite the new, impressive interface that offers a number of benefits for sales teams, you should consider one important fact – Salesforce can’t make everything perfect at once. The new Winter ‘16 release is not completely compatible with Salesforce Classic.

Let’s compare Lightning Experience and Salesforce Classic to see the differences between them.

We will start with specific products and features.

Lightning Experience VS Salesforce Classic table

Salesforce Data

FEATURELIGHTNING EXPERIENCESALESFORCE CLASSIC
Accounts, Contacts, Leads,Opportunities, Price books, Products 

 

 

 ✔ ✔
Cases (basic support) ✔ ✔
Custom objects ✔ ✔
Chatter feeds, groups, and people ✔ ✔
Salesforce Files ✔ ✔
Other Sales and Service objects  ✔

Home (new page field that highlights the most important thing for each day)

FEATURELIGHTNING EXPERIENCESALESFORCE CLASSIC
Performance Chart ✔ 
Assistant ✔ 
Account Insights ✔ 
Feed and Publisher  ✔
Customizable dashboards  ✔
Tasks ✔ ✔
Items to approve  ✔
Calendar and Events  ✔
Recent Records ✔ ✔
Top Deals ✔ 
Customizable home page components  ✔

Calendar and Events

FEATURELIGHTNING EXPERIENCESALESFORCE CLASSIC
Enhanced calendar ✔ 
Events ✔ ✔

Accounts and Contacts

This one is especially important for sales reps and their customer relationship management.

FEATURELIGHTNING EXPERIENCESALESFORCE CLASSIC
Account Insights ✔ 
Contact Insights ✔ 
Highlights panel ✔ 
Activity timeline ✔ 
Distinct ‘reference’ page layout ✔ 
Related lists ✔ ✔
Enhanced Notes ✔ ✔
New Files ✔ 
Twitter highlights ✔ ✔
Quick view (hover) ✔ 
Integrated email and templates ✔ ✔
Accounts and contacts hierarchy  ✔
Collaborate ✔ ✔
Person Accounts  ✔
Account Teams  ✔

Opportunities and leads (great space for sales reps)

Opportunities

FEATURELIGHTNING EXPERIENCESALESFORCE CLASSIC
Opportunity Teams  ✔
Opportunity Splits  ✔
Add similar opportunities  ✔
Big Deal alerts  ✔

Leads

FEATURELIGHTNING EXPERIENCESALESFORCE CLASSIC
Find and merge duplicate leads  ✔
Change lead owner to a queue  ✔
Lead campaign history  ✔
Create leads ✔ ✔
Assign leads to campaign  ✔
Customize lead conversions via API ✔ ✔

Both Opportunities and Leads

FEATURELIGHTNING EXPERIENCESALESFORCE CLASSIC
Customizable highlights panel ✔ 
Sales path ✔ 
Create related records in context ✔ 
Quick view (hover) ✔ 
Composer ✔ ✔
Integrated email and templates ✔ ✔
Workspace template page layout ✔ 
Activity timeline ✔ 
Enhanced Notes ✔ 
New Files ✔ 
Collaborate ✔ ✔

Opportunity Board (a visualization tool for opportunities)

FEATURELIGHTNING EXPERIENCESALESFORCE CLASSIC
Charts ✔ 
Drag and drop ✔ 
Intelligent Alerts ✔ 
Type-ahead list view search ✔ 
Sharing settings ✔ 

List Views

FEATURELIGHTNING EXPERIENCESALESFORCE CLASSIC
Charts ✔ 
Type-ahead list view search ✔ 
Resizable columns  ✔
Sharing settings ✔ ✔

Reports

FEATURELIGHTNING EXPERIENCESALESFORCE CLASSIC
Create interactive filters while viewing a report ✔ 
Enhanced report charts ✔ 
See details of matrix reports  ✔
Hide totals and subgroups from report view page ✔ 
Table, funnel, and scatter chart types  ✔
Schedule report refreshes  ✔
Follow reports  ✔
Report folder sharing ✔ ✔
Create report folders  ✔
Report notifications  ✔
Bucket fields ✔ ✔
Custom summary formulas ✔ ✔
Joined reports  ✔
Report editing ✔ ✔

Dashboards

FEATURELIGHTNING EXPERIENCESALESFORCE CLASSIC
More than 3 columns supported ✔ 
Flexible layout ✔ 
Schedule dashboard refresh ✔ ✔
Dynamic dashboards  ✔
Post dashboard components to feeds  ✔
Follow dashboard  ✔
Dashboard filters  ✔
Enhanced dashboard list views ✔ 
Some visualization components  ✔

Other Features and Products

FEATURELIGHTNING EXPERIENCESALESFORCE CLASSIC
Create and edit records ✔ ✔
Inline editing of fields (lists, records)  ✔
Forecasting  ✔
Territory management  ✔
Communities  ✔
Service cloud  ✔
Data.com  ✔
Work.com  ✔

Source: Lightning Experience Basics

 

New Salesforce Community Cloud features in Winter ‘16 release

Lightning is a framework that was created by Salesforce to meet the demands of multi-device businesses.

The whole Winter ‘16 release from Salesforce is about the new Lightning Framework and its incredible power and flexibility. When it comes to discussing Lightning Framework and its meaning for communities, first we should talk about Community Builder and the new community templates based on Lightning. In addition, we should not forget its amazing ability for you to add your own custom components.

With Lightning, it is easy to create responsive apps for any type of device. The new Lightning Framework includes a number of tools that developers will find helpful:

  1. The Lightning App Builder is a tool that allows you to build apps without coding, just visually. With the help of off-the-shelf and custom-built Lightning components, you can build applications quicker than ever before.
  2. With Lightning components, you get a client-server framework that allows you to accelerate both development and app performance. This is perfect for Salesforce1 (mobile platform) and Lightning Experience.

Lightning Components for Communities

The Community Builder version, released in 2014, allows you to create communities without the need for any coding. Salesforce provides out-of-the-box templates to configure communities. Koa, Kokua and Napili are templates with basic functionality. To configure self-service communities for employees, customers and partners, the Salesforce administrator needs just pictures and content. Thanks to the Salesforce cloud platform, communities based on these templates are responsive and work well on any device.

This year, at Dreamforce 2015, Salesforce presented many new features and enhancements for Community Builder with Lightning Components. The Winter ’16 release brings some interesting updates and offers additional possibilities.

Some of the major enhancements:

  • Ability to create custom pages quickly
  • Ability to provide navigation beyond Topics
  • More flexibility in adding your own CSS to basic templates
  • Ability to import Lightning components directly from AppExchange
  • Ability to build your own Lightning components for communities

Building communities is easy!

Use “New Page” button (1) to create custom pages quickly; drag and drop Lightning components on the left side menu(3) to specific areas on the canvas page. You can see how your community appears on different devices (2) and use Preview mode (4) to make sure everything is correct before publishing your changes.