Salesforce Summer 22: Top Features for Experience Cloud Review – Advanced Communities

Dear friends,

We never tire of delighting you with the new quality content about Experience Cloud and our company updates. We always keep you up to date with every Salesforce Release and Summer 22 isn’t an exception. Salesforce published Release Notes on Summer 22 Release this week and we are ready to take you through its most exciting features. Let’s see what’s new in this release!

New Beta Features: Improved Site Search and Enhanced CMS Workspaces

Now users can search for the content contained in sites’ components. This option is available only for sites created with the Build Your Own (LWR) template. Also, thanks to the rearchitected platform of the enhanced CMS Workspaces users can create, manage and publish content more easily and quickly.

Here are some other great features available since Summer 22:

  • Google Analytics 4. You can find it in Experience Builder -> Settings -> Integrations. (Note! This functionality is available only for orgs created after Summer 22 release)
  • Add contributor roles in authenticated sites in Workspaces | Administration.
  • Insert videos, images, formatted links, and apply paragraph heading styles in the content editor in enhanced CMS workspaces.
  • Streamline content creation by adding sidebar extensions to the content editor in enhanced CMS workspaces.
  • Unpublish and delete CMS content more easily with better visibility into other affected content items or records.

As these are beta features you need to turn on them to try. Go to the Setup -> enter Digital Experience in the Quick Fing box -> click Settings -> Select Turn on beta features checkbox -> click Save.

Turn on beta features checkbox

Refreshed User Interface and Usability Enhancements

Now Experience Builder users can benefit from an improved user interface and get more clarity and efficiency while using Builder. You can now easily duplicate and delete components just in one click with the new dropdown menu in each component’s property. 

Also,  labels used in text styles now match with HTML tags in LWR sites. For example, on your operating system. Extra Large Heading is now Heading 1, associated with the default HTML tag h1. Labels have been updated in the Theme panel and in the property on the Text Block component.

New heading labels in Experience Builder

New Topic Filters in Knowledge search

You can now get the best results from Einstein Search and use multiple filters to search faster and more effectively. To simplify results, enter all topics related to your search.

New Topics Filter

To enable this feature go to the Workspaces -> Administration -> Preferences -> enable the Allow topic filtering for Lightning Knowledge search results checkbox -> click Save.

Knowledge Search settings

Add Links to Content and Layout Components in LWR Sites

Now admins can select a link source and add it to the Button, Lead and Contact Forms or any other component that can be made into a link. It’s possible to select whether a site page, external link or data binding expression. You can also select the type of link you’re gonna create. It could be a link, email or phone call. After you select the link source and type, use the property panel to link to a page or expression or enter a URL. 

picklist with links' types

User Self Deactivate Feature

You can allow your site users to deactivate their accounts. Now they can do it anytime if an account is outdated or for any other reasons. 

To enable this functionality do the following:

  • Go to the Setup -> enter User Management Settings in the Quick Find box -> enable User Self Deactivate.
User self deactivation tumbler
  • Then configure the new Account Details properties of the Customizable User Settings component in Experience Builder. Make sure to deselect the Hide the Deactivate Account section checkbox so that your users can see the Deactivate My Account button.
Account Details property

Flows in Experience Builder

Now you can automate your processes right on your LWR sites! Flows are now available across all LWR templates. Flows open unlimited flexibility of Flow Builder to show screen flows on your site. To use flows in LWR, build them with Lightning web components. Flows built with Aura components can’t run in LWR sites.

Notify Your Users When There’s Too Much Traffic

With the new Too Many Requests page you can tell your customers when the site has higher than usual traffic. This page refreshes every 30 seconds and redirects customers to the right page when the site is available. You can customize the page according to your company design or use it as is. 

Please, note that the Too Many Requests page is enabled for all sites that use enhanced domains and Salesforce’s CDN for Digital Experiences.

Too Many Requests page

Guest User Restrictions: Critical Updates

We want to remind you again about Guest Users’ security updates.

Since Spring 22 Salesforce starts to make changes to Guest Users’ security policy, all permission sets and permission set licenses with View All, Modify All, Edit and Delete object permissions will not be available anymore.

These changes will happen gradually from Spring 22 through Winter 23:

  • Starting from the Spring 22 release, you can’t assign guest users permission sets associated with mentioned object permissions.
  • Replacement permission set license with just approved permissions will be included in the Summer 22 release.
  • In the Winter 23 release, Salesforce enforces this update and removes permission set licenses and their related permission sets from guest users. 

To avoid disruptions that can affect workflows and other customizations, we recommend you review and remove all licenses and permission sets that contain restricted permissions before the Winter 23 release.

See all these features in our video overview:

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How to Create a Great Event Landing Page on Salesforce

Online meetings and events have lately received a complete makeover and have grown in popularity significantly in recent years. If you’re looking for a reliable, turn-key solution for successful event management, then this article is a must-read for you. We’ll speak about developing and modifying excellent event microsites on Salesforce and show you how to do it quickly using our ultimate, ready-to-use solution – a Salesforce event management tool AC Events Enterprise. So, without further ado, let us begin!

What is an event microsite, and why might you need one?

An event registration microsite is a small, simple website focused on a specific event. It may be a collection of one or more individual virtual landing pages with a drag-and-drop interface hosted in one Salesforce account. 

An events management site is as good a solution as ever to host online events. A catchy, freshly designed event microsite with a user-friendly interface, strong emotional offer and a conversion-focused call to action will help you build trust and guide visitors to take action and register for your seminar, course, conference, etc. This is precisely what drives interest, engagement and sales, ensuring the successful acceleration of your business.

AC Events Enterprise – enhanced flexibility for custom landing page creation

Advanced Communities Events Enterprise is your best choice if you look for a comprehensive, ready-made solution to provide your attendees with an end-to-end experience.

AC Events Enterprise is a Salesforce event management application designed to help you solve multiple event management tasks: from event creation and guest registration to analytics and payments. With AC Events Enterprise, you can also set up simple and feature-rich websites for all kinds of events. It’s the smartest solution for creating and customizing full-fledged virtual event landing pages within the Salesforce platform. Microsites created with AC Events Enterprise consist of subpages with detailed information about an event, including location, collateral documentation and FAQ. They run on the Lightning Web Runtime (LWR) platform, meeting the high scale, security, and performance demands. 

Event Landing Page

AC Events Enterprise application is used on Experience Cloud and provides you with a bunch of functional and flexible solutions for better and faster landing page creation. By replacing tasks you’re used to doing by hand with more streamlined processes, the Experience Cloud platform helps you move fast and achieve more. When working with Experience Cloud and implementing AC Events Enterprise, you create a configurable, expandable, and adaptable event registration landing page that helps you power your events and business.

Working within the Experience Cloud, you can also enjoy various powerful Experience Builder features when building your event planning microsite. 

  • You can choose and change a layout to define the content regions of your pages. You can also manage page settings to suit your content needs and control the appearance of your site by customizing or changing themes. Choose colors, upload images (company logo, header image), configure and customize fonts, and adjust additional theme settings.
  • Enhance interaction with your audience by dragging and dropping standard components such as rich text (for instance, it could be a banner with eye-catching photos, marketing or informational messages) or chatter feed. You can also use AC Events Enterprise out-of-the-box components in accordance with your needs and requirements.
  • It’s also possible to override a template’s default structure and create a custom layout component with its further assignment to a theme layout in Experience Builder for implementation in your pages. You can create as many components as you want for each event presented on your site. For example, you can create a weather widget that shows the weather at the event location. In case you face some issues with the component creation or customization, you are always welcome to ask for our help. 
  • AC Events Enterprise provides an unlimited number of customizable tabs for your event landing page so that you can put all the necessary information about your event.
  • Personalization of the custom components is one more important feature that empowers the creation of microsites for events. You can set various event page layouts and assign them to particular audiences. 

Unlimited flexibility and full customization are what you get by using the Salesforce events management software for community AC Events Enterprise. With this application, you can easily tailor your event landing page to meet your users’ unique needs and ensure their satisfaction. 

We Stand With Ukraine!

Ukrainians heroically defend their homes and fight for freedom for 50 days now. They are united and motivated as ever. Sitting and waiting until the end of the war is far from being Ukrainian. We believe that actions speak louder than words. 

Therefore, Advanced Communities actively supports the Army of Ukraine on multiple fronts. Since the beginning of the war, we have donated more than $ 63,000.

Also, two of our best developers have recently joined the Army of Ukraine and are сurrently defending our Homeland. Thanks to them, we have the opportunity to wake up every morning and continue working on our projects.

The rest of our team is helping on the informational front. We are concerned about Russian propaganda currently promoted in huge volumes by Russian state media poisoning people’s minds all over the world. Recently we’ve started to work on products that will help fight against it. So, we are pleased to announce our support for the Poland Reporters Foundation, which stands for freedom of speech and pure journalism in the post-soviet area.

We do our best to support Ukrainians in their fight for an independent and peaceful future! 

Glory to Ukraine!  Slava Ukraini!