Salesforce Community Cloud is an online platform for companies and organisations created for connecting with their customers, employees, and partners. The Community Cloud helps companies to share data privately with specific customer or partner users in the same community and restrict access with the security built into Salesforce. Salesforce Service Cloud often goes hand in hand with the community providing customers comprehensive self-service portals with case management and deflection and knowledge base functionality.
Salesforce Customer Portal provides advanced online support for your customers to resolve their enquiries. Salesforce Partner Community Cloud is a powerful tool and the beating heart of your partner relationship management system. It allows you to register new partners and grow your partner network with the help of the community sharing with them your CRM data for driving sales, marketing and revenues. Learn more about the Salesforce Community Cloud and read the description of new features in our blog.