AC Known Issues
Key Features
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Issues Tracking and Management

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Status and Tags Support

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Prioritising bugs

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Email notifications on status change

Take a look at how these key features can benefit your community

The most effective Salesforce Known Issues application that is sure to meet your needs!

  • Issues Management: track and manage all possible issues and provide workarounds for them.
  • Custom Fields Support: create additional fields to show on the issues detail page and create issue form.
  • Flexible Filtering: filter and search issues by status and tags
  • Tags Support: identify the areas of impact and easily browse for issues by assigning appropriate tags.
  • Status Support: assign relevant statuses to show the accurate estimation and a state of the issues fixing process.

Made for developers, yet easyto-use AC Known Issues component.

  • Bugs Reporting from Community Members: let community users help you and report on bugs from the community.
  • Issues Auto-Follow: let community members follow issues that affect them. This will help you to detect a bug severity and prioritise your resources to deal with the most critical bugs first.
  • Email Notifications: keep your customers informed as your team works through the backlog of issues. Notify your customers about the status change of the issues they follow.
  • Moderation Support: enable moderation to check issues reported by the community members.
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AC Known Issues within your Salesforce Community Cloud by Advanced Communities effectively automates the process of tracking and monitoring bugs, defects and other issues.