Salesforce Experience Cloud Platform for Coworking Spaces. User and Admin Experience

Advanced Communities is the biggest components provider on AppExchange. Our components cover a wide range of customer requirements across various areas for commercial companies as well as non-profit organisations.

Today, we would like to show you an example of a Salesforce Experience Cloud community that can be created with our custom components. We use the Coworking Company as our model. This company provides shared coworking office rental spaces for different clients’ needs.

The video below consists of two parts: user experience where you will be shown each page of the online coworking space portal with all available functionalities, and admin experience where you will see the coworking community with all of the settings internally.

Here is a list of pages available on the community:

Events – using the AC Events Enterprise app, this page displays a list of online and in-person events. The events are also marked on the calendar and on the map so users can view and register for them.

Meeting Rooms – provides a booking system for coworking spaces using the AC Resource Booking component. Here, users can see all available spaces and book any space they like.

Members – here, users can search for people using filters as well as contact them using the AC Member Directory app.

Partners – on this page, there is a list of companies that rent out space for coworking. Users can contact the companies or leave a review. For this page, we use the AC Partner Marketplace app.

News – displays a list of articles with the latest news and updates using the AC Blog component.

Cases – this page uses the standard Salesforce Case object and displays a list of created cases.

Support – using the AC Knowledge Management Enterprise app, a knowledge base is displayed where users can find answers to their questions if they have any problems regarding devices, payments, wi-fi connection, etc. They can also create a case if no solution is found.

Payments – allows users to pay for membership right from the community using the AC Payments & Donations component.

Ideas – the AC Ideas Ultimate app used on this page allows users to share their ideas regarding spaces, devices and other points to improve the company’s services.

Jobs – here, users can view and apply for the vacancies posted by admin using the AC Job Board app.

Groups – uses standard Salesforce functionality. Groups help to build a network between the coworking space users.

The example we’ve presented to you provides a complete solution for shared coworking to engage with customers in a new way, allowing them to participate in events, discover talent and find the right partners in the coworking space. Everything is in one single solution and on one platform.

Advanced Communities is an Experience Cloud expert, so we can help build any kind of community, site or portal for your company. Using the standard Salesforce functionality extended by our custom components, we can achieve exactly the results you need.

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