Home Cases: IT/High-Tech

Cases: IT/High-Tech

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Cases: IT/High-Tech
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BigCommerce

BigCommerce provides mighty ecommerce tools that turn shoppers into customers, enhancing B2B and B2C ecommerce. When a company has more than 60,000 customers, quality user experience and support become crucial factors. BigCommerce required a Help Center that would provide a high-end experience for customers, ensuring access to documentation, videos, events, and other support options.

icon IT
icon Austin, Texas, USA
icon 600+ employees
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Cases: IT/High-Tech
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CyberArk

CyberArk is a privileged access management leader used by more than 50% of Fortune 500 companies. The company wanted to improve relationships with its partners, as well as optimize some common tasks such as deal management, market development funds administration, and partner support.

icon IT security
icon Newton, USA
icon 1,200+ employees
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Cases: IT/High-Tech
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JFrog

With the mission to transform the way companies manage and release software updates, JFrog has developed the world’s first universal artifact management platform, ushering in a new era in DevOps – Continuous Updates. JFrog required a self-service portal for their quickly growing client base, which would provide effective support and a knowledge sharing system.

icon IT
icon Sunnyvale, California, US
icon 400+ employees
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Cases: IT/High-Tech
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MuleSoft

MuleSoft, Inc. is a software company that provides iPaaS software for connecting applications, data, and devices without writing code.
Advanced Communities was involved in the strategic project of moving the Mulesoft Help Center from the legacy PHP forums to Salesforce Community Cloud. That included moving 20000+ forum users with the discussions, likes, follows, reputation points, images, and userpics to Salesforce.

icon High Tech
icon San Francisco, USA
icon 1,400 employees
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Cases: IT/High-Tech
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The Chamber of Digital Commerce (CDC)

The Chamber of Digital Commerce (CDC) is the world’s leading trade association representing the digital asset and blockchain industry. Their mission is to promote the use of digital assets and blockchain-based technologies and develop an environment that fosters innovation, jobs, and investment. They offer both public events and exclusive private events for members. CDC required a single system to manage sales with marketing and member management/community systems.

icon Commercial
icon Blockchain Technologies
icon Washington, DC employees
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Cases: IT/High-Tech
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Healthgrades

Modernizing Medicine is a U.S. software company that specializes in electronic medical record (EMR) software applications designed to save physicians time. To continue their growth, Modernizing Medicine wanted to implement something that could help find new partners and healthcare providers.

icon Hospital and Healthcare
icon Denver, Colorado, USA
icon about 900 employees

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