Interact with Salesforce Revenue Cloud through WhatsApp with the Help of a Simple Agent
In this video, we’ll show you how, with the help of a simple Agent, you can interact with Salesforce Revenue Cloud through WhatsApp and place orders simply by texting in the chat.
You just send your order request to the Agent. The Agent replies with pricing options. Next, you confirm the billing and shipping details. Once that’s done, you simply review and confirm the final order details. And that’s it!
The order has been successfully placed in Salesforce, and the invoice has been sent to your inbox. It’s that easy.
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