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Salesforce E-Commerce For B2B

CREATE B2B ORDERS ON BEHALF OF YOUR CUSTOMERS WITHOUT LEAVING SALESFORCE
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The AC B2B Commerce OrderPad app is an easy-to-use Salesforce B2B ecommerce solution for Experience Cloud designed to support businesses by enabling B2B sellers’ agents to create orders on behalf of their B2B customers internally in just a few clicks, without leaving Salesforce, and keep track of who made the order for each customer. With a user-friendly interface and customizable features, the app ensures better user experience and streamlines the ordering and sales process for businesses of all sizes. The app is also compatible with Salesforce Sales Cloud, and Commerce Cloud B2B Commerce.

Where Orders Flow, Profits Grow

Make your B2B selling smoother! Our B2B commerce solution helps you process orders faster, do more in less time, and make everything easier for your sales team. They can create orders for your B2B customers right in Salesforce B2B commerce online store, without switching between different tools, and track who created the order for each customer. Just a few clicks, and it’s done!
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AC B2B Commerce OrderPad Features

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Customizable order flow

Customize and configure your checkout flow the way you like. AC B2B Commerce OrderPad Salesforce B2B commerce solution will work with any e-commerce flow you have configured in your org.
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Easy order creation

Create orders quickly and with ease internally with our B2B commerce software. Your admins no longer need to order through the site, simplifying the ordering and buying process. Orders can be easily created from Account or Contact records within the Salesforce platform.
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Centralized order information

No need to maintain multiple channels for order management and tracking. All information is stored in Salesforce. And users can also see and track all order information from the site, including shopping cart data, order status, amounts, billing addresses, ordered dates, and more. 
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Quick reordering capability

Use Quick Reordering feature to quickly and easily place repeat orders, reducing the time and effort required to manage your Salesforce B2B ecommerce orders. Simply create a new order based on previous data, make any necessary edits, and send it for payment.
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Detailed order summaries

Use Order Summaries tab to monitor and track your online orders and streamline your B2B order management. This feature provides detailed summaries for each order, allowing you to quickly access and analyze all order data in one convenient location. See where the orders are coming from and which sales reps are placing more orders for their customers.
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Shopping cart tracking

Our Salesforce B2B commerce app allows you to manage shopping carts internally and monitor all orders with contract pricing easily and fast. The app allows you to increase revenue by tracking abandoned carts and recovering them.

Top Benefits of AC B2B Commerce OrderPad

Streamlined order management

The app simplifies and streamlines the order management process, empowering your sales teams to handle transactions efficiently and accurately internally in Salesforce.

Increased visibility and control

Our solution provides you with greater visibility into your order processes, allowing for better tracking and management of orders from creation to delivery, enhancing overall control business process and decision-making.

Scalability and adaptability

Our Salesforce B2B ecommerce app is designed to grow with your business, offering scalability and adaptability to evolving requirements and market demands. Whether you’re a small startup or a large enterprise, the solution can easily scale to meet your needs and support your growth journey.

Who Is It For?

B2B commerce companies

AC B2B Commerce OrderPad is well-suited for Salesforce B2B commerce companies that use Experience Cloud portals to sell their products but want to be able to place B2B orders directly in Salesforce on behalf of their customers with just a few clicks.

Sales teams

By simplifying order management tasks, AC B2B Commerce OrderPad helps sales teams save time and effort. It provides centralized data management, detailed order summaries, and shopping cart management features, enabling sales teams to improve their overall operations.

Wholesale distributors and retailers

The app is ideal for wholesale distributors and retailers looking to streamline B2B order management and boost sales efficiency. It’s also valuable for other businesses using Salesforce as their primary CRM, aiming to integrate B2B e-commerce and sales operations on a centralized platform.

See How AC B2B Commerce OrderPad Serves Different Industries

B2B retail
Retailers need to be able to quickly and accurately process orders and manage inventory. Our solution can help by streamlining the order management process, providing real-time inventory updates, and offering the ability to easily reorder frequently used items.
B2B manufacturing
Manufacturers often deal with large volumes of orders and require a streamlined order management process. With its great B2B e-commerce features, the app helps by simplifying the order creation process, providing real-time updates on order status, and providing insights into order history.
Wholesale distribution
Wholesale distributors often have complex pricing structures and a high volume of orders in multiple storefronts. Our software can help by providing customizable pricing options, enabling bulk order creation, and simplifying their reordering and invoicing processes. 
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100% Salesforce-Native
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Scheduled Subscriptions
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Create Orders from Account or Contact Records
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    FAQ

    How can Salesforce be used for B2B e-commerce?

    Salesforce can be used for B2B e-commerce by leveraging its centralized data management, real-time analytics, and scalability features to streamline order management processes, track sales performance, and scale operations. AC B2B Commerce OrderPad simplifies order management for business buyers by further enhancing these capabilities with shopping cart management, order summaries, and quick reordering and efficiently handling multiple delivery dates, ensuring flexibility and accuracy in scheduling shipments.

    How does AC B2B Commerce OrderPad help streamline the order management process?

    • AC B2B Commerce OrderPad helps streamline the order management process by providing centralized data and shopping cart management features, as well as detailed order summaries. This enables businesses to manage and track their orders more efficiently, improve sales efficiency, and identify areas for improvement. Additionally, businesses can allow staff and sales reps to place orders on behalf of customers internally from the Contact or Account page in just a few clicks.

    Can AC B2B Commerce OrderPad be used for B2B and B2C businesses?

    No, AC B2B Commerce OrderPad can be used only by B2B businesses.

    How does AC B2B Commerce OrderPad help with abandoned cart recovery?

    Utilize the AC B2B Commerce OrderPad B2B e-commerce software to efficiently manage internal shopping carts and quickly monitor all orders. The application enables revenue growth by monitoring abandoned carts and recovering them.

    How does AC B2B Commerce OrderPad help sales teams?

    The app simplifies the process of managing orders, which makes it an excellent option for sales teams. Its features include centralized data management, comprehensive order summaries, and shopping cart management, all of which help sales teams enhance their overall efficiency.

    How do I set up eCommerce for B2B in Salesforce Experience Cloud?

    Empower your customers with a dedicated B2B ordering site on Experience Cloud utilizing store templates and customizing them with Experience Builder. Using standard Lightning functionality, configure store settings, checkout, and payment. You can also define customer experiences such as search, carts, and checkouts. To import commerce data for accounts, products, price books, and entitlements, use a CSV file. Consult with a Salesforce expert or follow step-by-step guides provided by Salesforce to ensure a successful setup. And if you need UX design services, Advanced Communities is here for you. We’ll create a stunning Experience Cloud storefront that your customers will love. AC B2B Commerce OrderPad is also compatible with Salesforce Commerce Cloud B2B Commerce.

    Is AC B2B Commerce OrderPad compatible with Salesforce?

    Yes, AC B2B Commerce OrderPad is compatible with Salesforce. It is specifically designed to work with Salesforce’s Experience Cloud platform (Salesforce communities) for B2B e-commerce ensuring smooth integration and operation.

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