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AC Ideas Ultimate Overview
AC Ideas Ultimate Features
Zone-based Ideation
Cases and Opportunities related ideas
Customizable reports & dashboards
Idea campaigns
Jira integration
Chatter support
SFDC idea prioritization
Custom fields support
Kanban view support
Industry Solutions
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If you want to have a conversation about anything related to Experience Cloud or see demos of our components and learn how to maximize the value of community to your business.
Resources
Collecting extra information from your customers and partners could be crucial for your ideation management. In this post, we’ll give you the instruction about how you can do this….
In this article we will talk about keeping your users updated about all news and interacting with them, as notifications are a great tool to increase user engagement on your Experience Cloud Site….
Let’s see what functionalities our team has implemented in this release for your product design and planning process. …
FAQ
How do I notify customers that an Idea is developing/implemented/rejected?
- Changing the status of the Idea will automatically notify anyone who created, commented, or voted for the idea.
Can I connect Jira for task management and roadmaps?
- Yes, we have a native integration with Atlassian accounts. You can easily collect ideas in Salesforce and synchronize them with Jira.
How do I manage new Ideas?
- Set your product owners as Idea Moderators for a particular category and they’ll be notified about each new idea in that category via email.
Is there any way of automating the escalation of Ideas?
- You can automate the escalation of Ideas by setting up vote thresholds and sending email notifications to your product managers.
Is the Ideas dashboard flexible?
- Absolutely! The dashboard contains separate reporting components, so they’re flexible and can be configured almost any way you’d like.
Why do I need an idea management system?
Businesses need an idea management system to generate new ideas and innovations to improve their products and services. An idea management system can streamline the idea generation and evaluation process, increase customer/partner engagement, improve transparency, and ultimately improve return on investment by identifying and prioritizing the most promising ideas for implementation.
What is the Salesforce Ideas Component for Lightning?
The Salesforce Ideas component for Lightning is a software solution that allows users to easily create and manage ideas directly within the Salesforce Lightning Experience. It enables users to submit, vote on, and comment on ideas, as well as track their progress from ideation to implementation. This is where LEX-native app AC Ideas Ultimate comes into play! 100% native to Salesforce, it helps businesses manage ideas from their Experience Cloud site streamlining idea management.
Why use AC Ideas Ultimate in my Experience Cloud site?
Salesforce lightning app Ideas Ultimate from Advanced Communities can help you gather and organize ideas from various sources, such as employees, customers, and partners, and then evaluate, prioritize, and implement the most promising ones. By using AC Ideas Ultimate on your Experience Cloud site, you can streamline the idea management process, reduce manual effort, and increase the likelihood of generating innovative and valuable ideas. Additionally, it can help you engage your stakeholders in the idea generation process, fostering a culture of creativity and collaboration.
How do I start using AC Ideas Ultimate?
You need to install AC Ideas Ultimate from the Salesforce AppExchange into your Salesforce org. After installation, you can set up the app and start customizing it to fit your organization’s needs. From there, you can begin gathering, managing, and implementing ideas from your stakeholders.
What if I need help with Salesforce ideas implementation?
If you need help with implementing AC Ideas Ultimate, the best option here is to hire a certified Salesforce consultant to assist you with the implementation process, for example, Advanced Communities.
Additionally, there are various online resources available, including user guides and forums, where you can find answers to common questions and connect with other users for advice and support.
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