Salesforce for Manufacturing
USE SALESFORCE PRM, EXPERIENCE, SALES AND SERVICE CLOUDS TO DEVELOP A DEEPER CONNECTION WITH YOUR CUSTOMERS AND PARTNERS
Technology is constantly evolving, creating new requirements for coordination and cooperation in manufacturing business processes. The way we connect with customers and partners must remain cutting-edge but flexible. Salesforce Experience Cloud, combined with Advanced Communities’ accelerators, gives you additional competitive advantages for customer and partner engagement in Salesforce manufacturing.
How Manufacturing Companies Can Benefit from Using Our Solutions for Salesforce Experience Cloud
Seamless Integration
We deliver 100% Salesforce native solutions for customer and partner management that seamlessly integrate with your systems, ensuring the smooth operation of your Experience Cloud site.
Better Support and Self-Service
Improve support and enhance self-service on your site by allowing customers and partners to post questions, access relevant content and records, view articles, collaborate, and create support cases.
Partner Relationship Management
Utilize AC solutions to establish a centralized location for data sharing, onboarding, and reporting, facilitating channel management and streamlining collaboration with your partners for improved efficiency and effectiveness.
Feedback and Ideas
Keep ahead of your competition by enabling your customers, employees and manufacturing partners to share their ideas and suggestions on how to improve the services and products of your organization.
Knowledge Sharing
Allow access to your knowledge base and choose who sees it – the public, your customers, or partners – to enable improved self-service, reduce support cases, and make it easier to find information.
Public Partner Marketplace
Get more inquiries and leads for your business, promote your partners, and help your customers find the perfect fit with the public Partner Marketplace.
Our Services for Manufacturing Industry
Support Portal
Set up a support portal to improve customer service and reduce support costs by automating support tasks and letting your customers access self-service resources such as FAQs, troubleshooting guides, and knowledge bases.
PRM Portal
Streamline partner management processes by creating a PRM portal to provide your partner manufacturers with easy access to important information, facilitate onboarding, improve collaboration, and track business performance.
Online Community
Increase customer engagement and satisfaction by creating a community for knowledge sharing and collaboration. Let your customers share their opinions and ideas, ask questions and seek advice – all in one centralized location.
Our Salesforce-Native Apps for Manufacturing Companies
AC Partner Marketplace
An impactful solution for creating a robust and effective partner network that enables manufacturers to collaborate and manage their partner ecosystem, including suppliers, distributors, retailers, or equipment providers.
AC Ideas Ultimate
The Idea Management app with Lightning Experience enables manufacturers to gather ideas and feedback from customers, partners, and employees on existing products and services, as well as suggest new product ideas, to drive innovation and improve their offerings.
AC Knowledge Management Enterprise
A knowledge management solution for providing customers and partners with important self-service information resources, such as FAQs, troubleshooting guides, documentation, and knowledge bases, while encouraging self-service and collaboration.
Salesforce Experience Cloud Solutions for Manufacturers
Salesforce CRM offers a wide range of tools for manufacturing companies that can enhance their operational efficiency, boost sales, improve customer service and partner management, increase effectiveness, and promote collaboration across the entire manufacturing network.
Explore the capabilities of Salesforce Experience Cloud for the manufacturing industry with Advanced Communities!
Why Choose Us?
Expertise
- Advanced Communities has a wealth of experience working with manufacturing organizations, industrial and production companies. We’re here to assist you in overcoming any industry-specific challenges and ensuring your long-term success.
Customization
- Advanced Communities has years of experience in delivering successful Salesforce-based solutions to various industries, including manufacturing. We will provide you with a tailored manufacturing-specific solution that fits your needs.
Client Satisfaction
- We’re known for our excellent customer service, providing ongoing support and maintenance to ensure that our clients get the most out of our Salesforce manufacturing solutions.
Innovation
- We stay updated with the most recent trends and technologies in the manufacturing sector, which enables us to provide Salesforce solutions that effectively tackle the current challenges faced by the industry.
Commitment
At Advanced Communities, we provide native to Salesforce CRM solutions for manufacturing organizations to improve their services, enhance customer experience, manage partners, facilitate knowledge sharing, and gather valuable feedback. With us, you can be confident that you’re getting the best possible service and support for your manufacturing company.
Contact us today to learn more about how we can help you achieve your goals with Salesforce for manufacturing.
Manufacturing Case Study
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