MANUFACTURING
USE SALESFORCE PRM, EXPERIENCE, SALES AND SERVICE CLOUDS TO DEVELOP A DEEPER CONNECTION WITH YOUR CUSTOMERS AND PARTNERSTechnology is constantly evolving, creating new requirements for coordination and cooperation in manufacturing business processes. The way we connect with customers and partners must remain cutting-edge but flexible. Salesforce Experience Cloud, combined with Advanced Communities’ accelerators, gives you additional competitive advantages for customer and partner engagement in manufacturing.
Benefits
Single Cloud Platform
The diversity and wide range of Salesforce features provide the ability to use a single platform for sales, services, marketing, and managing your customer and partner relationships, rather than using multiple disconnected systems.
Improved Support and Self-Service
Enhanced service capabilities help your customers find solutions and resolve problems faster. Self-service features reduce the need for case support while making your organization’s processes more convenient, faster, and less time-consuming.
Partner Relationship Management
Channel sales can be a crucial element in the success of your company. Enabling and helping your partners sell your products and services is the core purpose of Salesforce PRM.
Improve Your Products With Customer Feedback and Ideas
We can help you improve your product and show your customers that you do what many companies don’t…listen. Your customers and partners will be able to provide invaluable feedback and propose new ideas for your products or services so you can stay one step ahead of your competition.
Help Customers by Sharing Knowledge
Allow access to your knowledge base and choose who sees it—the public, your customers, or partners—to enable improved self-service, reduce cases, and make it easier to find information.
Public Partner Marketplace
Get more inquiries and leads for your business, promote your partners, and help your customers find the perfect fit with the public Partner Marketplace.
How Can We Help You?
Over the years we’ve accumulated a wealth of experience working with Salesforce Experience Cloud, helping businesses and nonprofits connect with customers, partners, members, donors, volunteers, students, and alumni. We can help you with any kind of Experience Cloud engagement, and share our expertise and best practices to help you maximize your investment. We look forward to speaking with you!
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We help our customers succeed with Salesforce and Community Cloud