USE SALESFORCE PRM, EXPERIENCE, SALES AND SERVICE CLOUDS TO DEVELOP A DEEPER CONNECTION WITH YOUR CUSTOMERS AND PARTNERS
Single Cloud Platform
Improved Support and Self-Service
Partner Relationship Management
Improve Your Products With Customer Feedback and Ideas
Help Customers by Sharing Knowledge
Public Partner Marketplace
Manufacturing Case Study
Hexagon is a global leader in sensors, software, and autonomous solutions. Hexagon’s Mining division connects all parts of a mine with technologies that make sense of data in real-time. They bring surveying, design, fleet management, production optimization, and collision avoidance together in a life-of-mine solution that connects people and processes.
- Implemented a customized version of the Salesforce Knowledge Wizard, which enables users to select Data Categories and view Knowledge articles before creating a case
- Enabled product development and streamlined processes by helping them collect valuable ideas from customers and route them to product managers
How Can We Help You?
Over the years we’ve accumulated a wealth of experience working with Salesforce Experience Cloud, helping businesses and nonprofits connect with customers, partners, members, donors, volunteers, students, and alumni. We can help you with any kind of Experience Cloud engagement, and share our expertise and best practices to help you maximize your investment. We look forward to speaking with you!