HEALTHCARE
SHOW YOU CARE WITH A СOMPREHENSIVEIT SUPPORT SYSTEM FOR POTENTIAL
PATIENTS AND CLIENTS
Medical services should be convenient for both the client and the doctor, as well as create additional value for the organization that’s providing those services. We can help your clients and/or patients interact more comfortably with your organization, while your staff receives more convenient, safe, and reliable tools for accessing information about the patients they’re seeing. With Salesforce and Advanced Communities, your organization can also create its own network where your customers can connect with your partners.
Benefits
Knowledge Hub
Offer an easy way for your clients to find relevant and important information about your products and services on the support portal.
Case Management and Self-Service
Provide your customers and patients with a case management solution to create new cases and track existing ones. Implement robust, fast response services with entitlements, milestones, and service level agreements (SLAs).
Partner Management
Create your own partner network and increase your revenue with channel sales. Look for new partners and offer more tools to make existing partners more successful and efficient.
Ideas for Improvement
Allow your customers and employees to share ideas and suggestions on how to improve the services and products of your medical organization.
Personalization
Our products give you the ability to create a personalized approach to interacting with the client throughout the treatment process.
360-Degree View of the Customer/Partner
For customers, you will have the opportunity to comprehensively collect and analyze his/her/their history for subsequent decision-making. You can also organize and track all necessary information about your partners, such as contacts, services, products, certification information, and partner channels.
How Can We Help You?
Over the years we’ve accumulated a wealth of experience working with Salesforce Experience Cloud, helping businesses and nonprofits connect with customers, partners, members, donors, volunteers, students, and alumni. We can help you with any kind of Experience Cloud engagement, and share our expertise and best practices to help you maximize your investment. We look forward to speaking with you!
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