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USER EXPERIENCE (UX) DESIGN SERVICES
MAKING USER INTERFACE INTUITIVE, MODERN, AND FRIENDLY

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Advanced Communities understands the importance of User Experience and User Interface. We can make sure your Experience Cloud site is well-structured, intuitive, and user-friendly so your customers, partners, or members can easily find the information and services they’re looking for. We can also design the site to make sure it’s modern, eye-catching, and aligned with your brand.

Unique Benefits for You

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User Experience That Entices

Combine an aesthetically pleasing design with intuitive and user-friendly functions to attract new customers.
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Mobile Responsiveness

Building an adaptive and user-friendly design for mobile devices, taking into account their aesthetics and the process of interaction.
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Brand Consistency

Consistency in all design elements with your brand and identity is key…not an afterthought.
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User-Centric Design

The simplicity and intuitiveness of site navigation is one of the key elements of user interaction with content. We can help you design a support or partner portal that will make the user journey more intuitive and easy to follow.
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Effective Customer Retention

Quality and thoughtful design create a user experience that allows customers to get everything they need quickly and conveniently. As a result, you’ll not only attract new customers, but also effectively retain current ones.
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Fewer Steps, More Results

Reducing the number of steps is a highly effective way to increase the percentage of completed actions.

User Experience Case Studies

Salesforce communities implementation has driven success
By providing our expertise and utilising years of experience of our Salesforce Certified Experience cloud consultants, we help our customers manage and benefit from the ever-increasing number of new product features.
Cases: IT/High-Tech
Spotify
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Spotify Technology S.A. is a Swedish music streaming service that provides DRM-protected music and podcasts from record labels and media companies. Spotify required two separate sites: one for bringing artists, developers, investors, and vendors together and another as a communication channel used for sharing news, events, announcements, and blog posts.

  • Enhanced file management and sharing
  • Exceptional customer service with a new case management system
  • Better connection and collaboration with the customers
  • Increased website traffic and overall company productivity
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Cases: Non-profits
Greenpeace
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Greenpeace is a well-known non-governmental environmental organization with offices in 55 countries. Relying on volunteers, Greenpeace works on defending the natural world for a green and peaceful future. Greenpeace UK required its existing volunteer community groups to be updated and moved from the external system to the Salesforce Community Cloud platform.

  • Better communication within the community
  • Enhanced online collaboration and information sharing
  • Simplified and more effective group management
  • Increased engagement and user satisfaction
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Cases: IT/High-Tech
MuleSoft
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MuleSoft, Inc. is a software company that provides iPaaS software for connecting applications, data, and devices without writing code. Advanced Communities was involved in the strategic project of moving the Mulesoft Help Center from the legacy PHP forums to Salesforce Community Cloud. That included moving 20000+ forum users with the discussions, likes, follows, reputation points, images, and userpics to Salesforce.

  • Improved engagement and collaboration with Mulesoft customers
  • Better system performance
  • Streamlined and more efficient company processes
  • Increased productivity
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How Can We Help You?

Over the years we’ve accumulated a wealth of experience working with Salesforce Experience Cloud, helping businesses and nonprofits connect with customers, partners, members, donors, volunteers, students, and alumni. We can help you with any kind of Experience Cloud engagement, and share our expertise and best practices to help you maximize your investment. We look forward to speaking with you!



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