Salesforce UI/UX Design Services

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At Advanced Communities, we build portals on Experience Cloud that serve both businesses and communities. Our key strength lies in our deep expertise in Salesforce UX design, allowing us to build intuitive, human-centered portals on the Salesforce platform that look stunning and are easy to navigate and use. We have a team of Salesforce UX designers who are dedicated to implementing your brand and vision into your Salesforce site. If you’re looking for professional UX design services to create an experience that your customers will love, then Advanced Communities is your best partner here!

Our Salesforce User Experience Services

User interface design

We are dedicated to delivering exceptional user experience consulting services for Experience Cloud. Our Salesforce designer handles all user interface tasks, customizing layout, color schemes, typography, imagery, and interactive elements to ensure a positive interaction between an end user and your site.

Custom theme development

Our Salesforce certified designers can customize a standard theme or create a custom one aligned with your vision and corporate branding guidelines. We also incorporate personalized features and functionalities to meet your specific business requirements, creating a unique and engaging experience for your users.

User Experience (UX) design

By using best UX practices, we optimize your site’s usability to enhance customer satisfaction and engagement. With the help of Lightning web components, we optimize every aspect of the user’s journey, from initial interaction to ongoing engagement, ensuring an exceptional user experience.

Unique Benefits for You


Enhanced user attraction

We make your website more attractive to new customers by using a nice design and custom Lightning components unique features. The combination of a good-looking interface and usability leaves a positive impression and encourages users to interact with your brand.

User-centric experience

One of the key elements in user interaction with content is the simplicity and intuitiveness of site navigation. When we provide our UI UX design service, we prioritize this aspect, placing the user and their needs at the center of the design process.

Higher conversion rates

We design and build highly intuitive and user-friendly Experience Cloud sites that increase your conversion rates as users find it easier and more enjoyable to complete desired actions, such as submitting a form or subscribing to a newsletter.

Brand consistency

We create designs that reflect the essence of your brand and maintain a smooth and professional style throughout your site. Trust us with your UI UX design service needs, and you’ll receive a site that perfectly aligns with your brand and vision.

Effective customer retention

By putting the customer at the center of the design process, our UX designer creates interfaces that keep users engaged and satisfied with the experience they have on your site. Trust us built a site on the Salesforce platform that your customers will want to return to.

Mobile responsiveness

Our team is dedicated to developing designs and creating solutions for your site on the Salesforce platform that seamlessly adapt to various mobile devices while maintaining a visually appealing and intuitive UX experience.


Beautiful, intuitive Salesforce UX design that prioritizes the needs, preferences, and behaviors of users is something every business needs, whether in IT, healthcare, finance, nonprofit, or any other sector. Easy navigation and a user-friendly interface increase user satisfaction and boost conversion rates by making it easy for users to find information, access features, or perform actions such as submitting a form or subscribing to a newsletter.If you’re looking for professional UX design services to enhance the aesthetics, usability, and efficiency of your Experience Cloud site, you’re in the right place. Advanced Communities specializes in delivering exceptional design solutions to create an outstanding user experience for your Salesforce community.

Related Case Studies

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Spotify Technology S.A. is a Swedish music streaming service that provides DRM-protected music and podcasts from record labels and media companies. Spotify required two separate sites: one for bringing artists, developers, investors, and vendors together and another as a communication channel used for sharing news, events, announcements, and blog posts.

  • Enhanced file management and sharing
  • Exceptional customer service with a new case management system
  • Better connection and collaboration with the customers
  • Increased website traffic and overall company productivity
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Cases: Nonprofits
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Greenpeace, a global environmental organization, faced significant challenges in coordinating its activities and campaigns across the Nordic region due to outdated communication tools and the lack of a centralized platform. Explore how Advanced Communities helped Greenpeace overcome all these challenges.

  • Merged five regional Experience Cloud sites into one international space.
  • Improved communication within the community.
  • Enhanced online collaboration and information sharing.
  • Simplified and more effective group management.
  • Increased engagement and user satisfaction.
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MuleSoft, Inc. is a software company that provides iPaaS software for connecting applications, data, and devices without writing code. Advanced Communities was involved in the strategic project of moving the Mulesoft Help Center from the legacy PHP forums to Salesforce Community Cloud. That included moving 20000+ forum users with the discussions, likes, follows, reputation points, images, and userpics to Salesforce.

  • Improved engagement and collaboration with Mulesoft customers
  • Better system performance
  • Streamlined and more efficient company processes
  • Increased productivity
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Human resources (HR) technology
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iCIMS is a leading cloud-based talent acquisition software company that helps businesses find, attract, and hire the right talent to drive their success. Its headquarters are in New Jersey in the US with a global workforce of 1400. The company provides a comprehensive suite of talent acquisition solutions that streamline the entire recruitment process, from sourcing candidates and managing resumes to conducting interviews and onboarding new hires.

  • Improved UI/UX
  • Implemented Salesforce CMS
  • Enhanced the UX for the knowledge base
  • Configured a forum
  • …and many more
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Trusted by great companies

We help our customers succeed with Salesforce and Experience Cloud

Why Advanced Communities?

Extensive knowledge of Salesforce

Advanced Communities has been delivering Salesforce Community Cloud consulting services since 2016. With a deep understanding of the Salesforce ecosystem and a wealth of experience in developing and customizing Experience Cloud sites, we deliver tailored solutions that meet the unique needs of our customers.

Custom design solutions

We are experts at creating visually appealing and user-friendly designs from scratch. Our UX designer can bring your design ideas to life and ensure that your site stands out with a professional and engaging look.

Deep knowledge of Experience Builder

We have a deep understanding of the Salesforce Experience Builder features and functionalities that allows us to customize site themes and optimize the user experience when editing the Salesforce community to meet your specific needs.

Ongoing support and maintenance

Our collaboration doesn’t end with the initial development and deployment. We provide ongoing support and maintenance services to ensure that your Experience Cloud site continues to run smoothly and effectively.

Let’s talk services

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    What is UX in Salesforce?

    UX in Salesforce stands for User Experience. It’s all about making sure that using Salesforce is easy, enjoyable, and efficient for the people who use it. It involves designing the look and feel of Salesforce in a way that helps users navigate smoothly, understand information easily, and accomplish their tasks without confusion. UX design involves studying what people want and what drives them to shape the complete interaction with a product or service. This user-centered approach ensures clear and enjoyable experiences for users of applications, Experience Cloud sites, and Salesforce products. A good UX in Salesforce ensures that users have a positive and user-friendly experience while using the platform and its solutions.

    What is Salesforce Lightning design system?

    For a basic understanding, the Salesforce Lightning Design System is a CSS framework (a set of standard design patterns) that allows you to style your custom components and apps with the look and feel of Lightning Experience without having to write a single line of CSS. The Salesforce Lightning Design System is a valuable tool for your Salesforce UX designer.

    Provide 3 Salesforce UX best practices.

    1. Focus win your user. Prioritize the needs and preferences of your users throughout the design process.
    2. Consistency in navigation. Ensure that common actions are located predictably, and use clear labels and visual cues to guide users through the interface.
    3. Responsive design for multiple devices. Ask your UX designer to design buttons and layouts that work well on small screens, so users can easily do what they need to do, even on a mobile device. Test your designs on different devices to ensure they function well and look good on each.

    How do you deliver design solutions through custom Experience Cloud components?

    AC is a leading AppExchange provider of custom app solutions for Experience Cloud. We offer various apps that provide additional functionality for your site. For example, our ecommerce for nonprofit solution allows you to establish an online shop to sell a diverse range of goods and accept donations. AC MemberSmart is your one-stop-shop for all your membership management needs. All applications and their components are designed to deliver the clear and enjoyable experiences experiences to the customers.

    How do I change UI in Salesforce?

    Modify your Salesforce org’s user interface by enabling or disabling some of the following settings: enable collapsible sections, customise the Quick Create area on a tab home page, enable hover details on records, enable inline editing and enhanced lists to quickly view, customize, and edit field values and list data. You can also enable customization of Chatter User Profile pages to customize the tabs on the Chatter user profile page, and turn on spell checker on tasks and events to allow it to analyze the description field on events and the comments field on tasks. The user interface settings vary according to which Salesforce edition you have.