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At Advanced Communities, we recognize the paramount significance of user experience (UX) and user interface (UI). Our expertise lies in crafting meticulously structured, intuitive, and user-friendly Experience Cloud sites that seamlessly align with your unique brand identity. With our SFDC Experience Cloud personalization & customization services, your valued customers, partners, or members can easily find the information and services they’re looking for. Trust us to enhance your digital presence with an exceptional user experience, leaving a lasting impression on your audience.

What SFDC Experience Cloud Personalization & Customization Services We Provide

Brand design

We understand the importance of maintaining consistency and professionalism in all aspects of your brand’s visual representation, and our team of skilled designers is dedicated to delivering exceptional design solutions for your Experience Cloud site aligned with your corporate branding guidelines.

Custom theme development

Our custom theme development service involves customizing the SFDC Experience Cloud’s user interface, including the layout, color scheme, typography, imagery, and interactive elements. We also incorporate personalized features and functionalities to meet your specific business requirements, creating a unique and engaging experience for your users.

User Experience (UX) design

At AC, we understand the significance of UX in driving the success of your website. Our skilled designers specialize in creating interfaces that prioritize ease of navigation and intuitive interactions. By leveraging best UX practices, we optimize your site’s usability, ultimately enhancing customer satisfaction and engagement.

Unique Benefits for You


Enhanced user attraction

By combining an aesthetically pleasing design with intuitive and user-friendly functions, we help you attract new customers to your site. The seamless blend of visual appeal and effortless usability creates a positive impression and encourages users to engage with your brand.

Mobile responsiveness

We understand the importance of aesthetics and the process of user interaction on smaller screens. Our team is dedicated to developing designs that seamlessly adapt to various mobile devices while maintaining a visually appealing and intuitive user experience.

Brand consistency

We prioritize maintaining consistency throughout all aspects of your brand’s visual representation. From the logo, color palette, and typography, to graphic elements, our dedicated team ensures that every design reflects your brand’s essence and maintains a cohesive and professional look.

User-centric design

The simplicity and intuitiveness of site navigation is one of the key elements of user interaction with content. We can help you design a support or partner portal that will make the user journey more intuitive and easy to follow.

Effective customer retention

Quality and thoughtful design create a user experience that allows customers to get everything they need quickly and conveniently. As a result, you’ll not only attract new customers, but also effectively retain current ones.

User Experience (UX) that entices

With our extensive knowledge in User Experience (UX), we specialize in crafting stunning, custom-designed Salesforce DXP portals from scratch. Our team excels in creating visually captivating interfaces that are not only aesthetically pleasing but also highly intuitive and user-friendly.


The UX for Experience Cloud sites service is highly versatile and can benefit organizations across various industries that prioritize optimizing user experience. Whether you’re in IT, healthcare, finance, or any other sector, implementing Experience Cloud (Salesforce) personalization can significantly enhance your digital presence.We specialize in delivering exceptional design solutions for your Experience Cloud site including creating design from scratch and customizing site themes within the Salesforce Community Builder to create an exceptional user experience for your Salesforce community. Our goal is to ensure that your site users not only enjoy but also love the experience they have while interacting with your platform.

Why Advanced Communities?

Extensive expertise

Advanced Communities has a wealth of experience in developing and customizing Experience Cloud sites. We have a deep understanding of the Salesforce platform and its capabilities, enabling us to deliver tailored solutions that meet your unique needs.

Custom design solutions

We excel at creating visually appealing and user-friendly designs from scratch. Our team of skilled designers can bring your vision to life and ensure that your site stands out with a professional and engaging look.

Salesforce Experience Builder expertise

We have a deep understanding of the Salesforce Experience Builder features and functionalities, allowing us to customize site themes and optimize the user experience when editing the Salesforce community to meet your specific needs.

Ongoing support and maintenance

Our collaboration doesn’t end with the initial development and deployment. We provide ongoing support and maintenance services to ensure that your Experience Cloud site continues to run smoothly and effectively. 

User Experience Case Studies

Salesforce communities implementation has driven success
By providing our expertise and utilising years of experience of our Salesforce Certified Experience cloud consultants, we help our customers manage and benefit from the ever-increasing number of new product features.
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Spotify Technology S.A. is a Swedish music streaming service that provides DRM-protected music and podcasts from record labels and media companies. Spotify required two separate sites: one for bringing artists, developers, investors, and vendors together and another as a communication channel used for sharing news, events, announcements, and blog posts.

  • Enhanced file management and sharing
  • Exceptional customer service with a new case management system
  • Better connection and collaboration with the customers
  • Increased website traffic and overall company productivity
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Cases: Nonprofits
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Greenpeace is a well-known non-governmental environmental organization with offices in 55 countries. Relying on volunteers, Greenpeace works on defending the natural world for a green and peaceful future. Greenpeace UK required its existing volunteer community groups to be updated and moved from the external system to the Salesforce Community Cloud platform.

  • Better communication within the community
  • Enhanced online collaboration and information sharing
  • Simplified and more effective group management
  • Increased engagement and user satisfaction
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MuleSoft, Inc. is a software company that provides iPaaS software for connecting applications, data, and devices without writing code. Advanced Communities was involved in the strategic project of moving the Mulesoft Help Center from the legacy PHP forums to Salesforce Community Cloud. That included moving 20000+ forum users with the discussions, likes, follows, reputation points, images, and userpics to Salesforce.

  • Improved engagement and collaboration with Mulesoft customers
  • Better system performance
  • Streamlined and more efficient company processes
  • Increased productivity
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Human resources (HR) technology
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iCIMS is a leading cloud-based talent acquisition software company that helps businesses find, attract, and hire the right talent to drive their success. Its headquarters are in New Jersey in the US with a global workforce of 1400. The company provides a comprehensive suite of talent acquisition solutions that streamline the entire recruitment process, from sourcing candidates and managing resumes to conducting interviews and onboarding new hires.

  • Improved UI/UX
  • Implemented Salesforce CMS
  • Enhanced the UX for the knowledge base
  • Configured a forum
  • …and many more
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