Home Cases: Non-profits Greenpeace
Logo

Greenpeace

Icon
Charity
Icon
London, UK
Icon
100

Introduction

Greenpeace is a non-governmental organization that brings together people who are passionate about the environment and defending the natural world from destruction. They wanted to update their volunteer community on Salesforce Experience Cloud to continue achieving the goals they’ve held since 1971.

Challenge

Advanced Communities already had most of the base functionality that was required, using AC Events Enterprise and components now included with AC MemberSmart (AC Blogs and AC Member Directory), but Greenpeace also needed some customization to fully meet their needs.

Solution

Advanced Communities introduced a fresh, modern design for the Greenpeace volunteer community that was consistent with the organization’s core website design and branding. The new design also offered an intuitive and easy-to-use interface.

The Greenpeace Volunteer Community now has the following features:

AC Events Enterprise is an event management platform that allows Greenpeace Volunteers organizing local and national events in the UK to find events near them.

– Volunteers can find other like-minded members according to their skills, locations, groups, and more using the AC Member Directory functionality (now part of AC MemberSmart).

– It’s now easier to find local volunteer groups using customized “location aware” Chatter groups.

– Chatter is used to facilitate discussions, share knowledge and collaborate online.

– The Main/Dashboard page contains featured content, upcoming events, highlights of the latest discussions, photos, and a group map.

– The AC Blogs component (now part of AC MemberSmart) is used to share blog articles and news.

greenpeace_example

 

  • Benefits and Results

    Greenpeace chose Experience Cloud to enable their volunteers and create a powerful, centralized community. To make it even better, they used Advanced Communities for a wide range of functionality that helps them engage and strengthen their relationships by managing events, volunteers, and groups working across the country. This community is now THE place to join groups, host events, share photos and videos, read blogs and news, and get in touch with other activists.

  • Try the Apps From This Success Story

    View AC Events Enterprise and AC MemberSmart on the Salesforce AppExchange.

Case Studies

Cases: IT/High-Tech
Spotify
slide image

Spotify Technology S.A. is a Swedish music streaming service that provides DRM-protected music and podcasts from record labels and media companies. Spotify required two separate sites: one for bringing artists, developers, investors, and vendors together and another as a communication channel used for sharing news, events, announcements, and blog posts.

  • Enhanced file management and sharing
  • Exceptional customer service with a new case management system
  • Better connection and collaboration with the customers
  • Increased website traffic and overall company productivity
slide image
Cases: IT/High-Tech
MuleSoft
slide image

MuleSoft, Inc. is a software company that provides iPaaS software for connecting applications, data, and devices without writing code. Advanced Communities was involved in the strategic project of moving the Mulesoft Help Center from the legacy PHP forums to Salesforce Community Cloud. That included moving 20000+ forum users with the discussions, likes, follows, reputation points, images, and userpics to Salesforce.

  • Improved engagement and collaboration with Mulesoft customers
  • Better system performance
  • Streamlined and more efficient company processes
  • Increased productivity
slide image

How Can We Help You?

Over the years we’ve accumulated a wealth of experience working with Salesforce Experience Cloud, helping businesses and nonprofits connect with customers, partners, members, donors, volunteers, students, and alumni. We can help you with any kind of Experience Cloud engagement, and share our expertise and best practices to help you maximize your investment. We look forward to speaking with you!



Trusted by Top Companies Worldwide

We help our customers succeed with Salesforce and Experience Cloud
partner
partner
partner
partner
partner
partner
partner
partner
partner
partner
partner
partner
partner
partner