Guide Dogs provides life-changing services to the 360,000 people who are registered blind or partially sighted, and the two million people in the UK who are living with sight loss. Guide Dogs provides a range of services with and beyond the dog to help thousands of people with different needs lead confident, independent, and fulfilling lives.
Guide Dogs wanted to enhance their distribution of large-print books (called CustomEyes) for children with sight loss, which means children and young people can have exactly the same books as their friends and classmates. This not only helps them keep up at school, but share books with friends, too. From Dr. Seuss to Shakespeare and inspirational fiction to educational textbooks, there are over 4,200 large print books available – and counting! Each one is custom made with font size, spacing, and color all tailored to a child’s individual needs.
To make the distribution of CustomEyes books easier and more flexible, Advanced Communities provided Guide Dogs with its AC eCommerce for Non-Profits app to launch a modern and easy-to-use online shop.
Benefits and Results
AC eCommerce for Non-Profits provides numerous advantages for launching a beautiful, branded online storefront that allows customers to make completely secure payment transactions through credit and debit cards (as well as offline payment options). It also ensures flexible and carefree order, shipment, and tax management.
Try the AC eCommerce for Non-Profits App
View AC eCommerce for Non-Profits on the Salesforce AppExchange.
Spotify Technology S.A. is a Swedish music streaming service that provides DRM-protected music and podcasts from record labels and media companies. Spotify required two separate sites: one for bringing artists, developers, investors, and vendors together and another as a communication channel used for sharing news, events, announcements, and blog posts.
- Enhanced file management and sharing
- Exceptional customer service with a new case management system
- Better connection and collaboration with the customers
- Increased website traffic and overall company productivity
Greenpeace is a well-known non-governmental environmental organization with offices in 55 countries. Relying on volunteers, Greenpeace works on defending the natural world for a green and peaceful future. Greenpeace UK required its existing volunteer community groups to be updated and moved from the external system to the Salesforce Community Cloud platform.
- Better communication within the community
- Enhanced online collaboration and information sharing
- Simplified and more effective group management
- Increased engagement and user satisfaction
MuleSoft, Inc. is a software company that provides iPaaS software for connecting applications, data, and devices without writing code. Advanced Communities was involved in the strategic project of moving the Mulesoft Help Center from the legacy PHP forums to Salesforce Community Cloud. That included moving 20000+ forum users with the discussions, likes, follows, reputation points, images, and userpics to Salesforce.
- Improved engagement and collaboration with Mulesoft customers
- Better system performance
- Streamlined and more efficient company processes
- Increased productivity
How Can We Help You?
Over the years we’ve accumulated a wealth of experience working with Salesforce Experience Cloud, helping businesses and nonprofits connect with customers, partners, members, donors, volunteers, students, and alumni. We can help you with any kind of Experience Cloud engagement, and share our expertise and best practices to help you maximize your investment. We look forward to speaking with you!