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PRM PORTALS
CREATE ADDITIONAL VALUE FOR YOUR ORGANIZATION AND YOUR PARTNERS

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A Partner Relationship Management (PRM) site is just what you need to drive partner productivity, boost channel sales, and provide customers with a scalable service that brings additional value to your business. Adopt more efficient processes and provide your partners with the tools and CRM data they need to sell faster and smarter.

Benefits of Our PRM Portals

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Fast Partner Onboarding

Save time recruiting and onboarding partners using integrated lightning components. Track your partners’ progress with reports and dashboards.
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Analytics

Optimize sales and control your partners’ progress. Use reports and dashboards to gain visibility into your sales teams’ performance.
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Boost Channel Sales

Use a partner portal to improve the performance of your sales partners and accelerate the channel sales process.
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Channel Marketing

Use the Market Development Funds tool to create marketing budgets, allocate funds to channel partners, streamline fund requests, and process fund claims.
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Partner Support

Give your partners a hand when they need it by providing them with access to forums, chats, FAQ blocks, and live agent support.
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Experience Builder

Customize your digital partner experience by using Experience Builder point-and-click tools, themes, and standard or custom components.

PRM portals Case Studies

Salesforce communities implementation has driven success
By providing our expertise and utilising years of experience of our Salesforce Certified Experience cloud consultants, we help our customers manage and benefit from the ever-increasing number of new product features.
Cases: IT/High-Tech
Spotify
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Spotify Technology S.A. is a Swedish music streaming service that provides DRM-protected music and podcasts from record labels and media companies. Spotify required two separate sites: one for bringing artists, developers, investors, and vendors together and another as a communication channel used for sharing news, events, announcements, and blog posts.

  • Enhanced file management and sharing
  • Exceptional customer service with a new case management system
  • Better connection and collaboration with the customers
  • Increased website traffic and overall company productivity
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Cases: Non-profits
Greenpeace
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Greenpeace is a well-known non-governmental environmental organization with offices in 55 countries. Relying on volunteers, Greenpeace works on defending the natural world for a green and peaceful future. Greenpeace UK required its existing volunteer community groups to be updated and moved from the external system to the Salesforce Community Cloud platform.

  • Better communication within the community
  • Enhanced online collaboration and information sharing
  • Simplified and more effective group management
  • Increased engagement and user satisfaction
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Cases: IT/High-Tech
MuleSoft
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MuleSoft, Inc. is a software company that provides iPaaS software for connecting applications, data, and devices without writing code. Advanced Communities was involved in the strategic project of moving the Mulesoft Help Center from the legacy PHP forums to Salesforce Community Cloud. That included moving 20000+ forum users with the discussions, likes, follows, reputation points, images, and userpics to Salesforce.

  • Improved engagement and collaboration with Mulesoft customers
  • Better system performance
  • Streamlined and more efficient company processes
  • Increased productivity
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Contact us for
any questions

If you want to have a conversation about anything related to Experience Cloud or see demos of our components and learn how to maximize the value of community to your business.



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