The Geneva Graduate Institute needed a technological solution to unite its alumni community in a common digital space. The objective was to facilitate ongoing communication among alumni, enabling them to maintain connections, exchange experiences and knowledge, cooperate on initiatives, fundraise, and access valuable resources from the institute.

• Improved UI/UX with theme customization and header/footer components.
• Simplified connections, event participation, and group management for alumni.
• Custom filters for efficient peer search.

Bookmark aimed to establish a collaborative space that would unite reading volunteers, schools, and children seeking assistance with their reading. The platform would serve as a centralised hub for programme creation and registration, volunteer onboarding and assignment, reading sessions management, and the centralisation of all student data seeking reading assistance.

• Data migration from the external system to Salesforce
• Creation of custom website design from scratch
• Site development on the Salesforce Experience Cloud
• Integration with external platforms
• UX: implementation of custom logic

Greenpeace, a global environmental organization, faced significant challenges in coordinating its activities and campaigns across the Nordic region due to outdated communication tools and the lack of a centralized platform. Explore how Advanced Communities helped Greenpeace overcome all these challenges.

• Merged five regional Experience Cloud sites into one international space.
• Improved communication within the community.
• Enhanced online collaboration and information sharing.
• Simplified and more effective group management.
• Increased engagement and user satisfaction.

Harlem SGL•LGBTQ Center needed a centralized communication hub where members could access information, register for events, and connect with both the organization and each other.

• All programs, events, and volunteer opportunities are now accessible in one platform.
• Members can sign up, track shifts, and log hours with a custom-built volunteer calendar.
• Staff can now manage facility rentals end-to-end with automated pricing and approval workflows.
• Membership approvals, volunteer tracking, and bookings are now fully automated.

The Marlborough company wanted to create a support portal to facilitate access to information, resources, and services for financial advisors and wealth managers, helping them better serve their clients and enhance their investment strategies.

• Designed and developed a highly intuitive support portal from scratch.
• Implemented a live chat & a video call functionality.
• Added report charts with statistics, a library of content resources, and flexible case creation functionality.
• Configured a dynamic “message of the day” feature.
• Implemented an out-of-the-box Salesforce Content Management System (CMS).

Guide Dogs provides a range of services with and beyond the dog to help people who are blind or partially-sighted lead confident, independent, and fulfilling lives. Their request was to create an online storefront to easily distribute CustomEyes large print books on their site.

• Developed a branded, easy-to-use online shop with a slick design for customers to make online and offline payments
• Enabled customizable orders, shipping, and tax management

The project aimed to unite EIS alumni in a shared space for connection, collaboration, and ongoing professional development based on their interests, experience, and EIS Program education.

• Created a user-friendly profile layout showcasing 40+ fields
• Implemented advanced data filtering with multi-select functionality
• Enabled alumni to update their contact information on the portal, with automatic syncing to Salesforce
• Allowed users to be automatically added to relevant groups based on graduation year or subject of study

The project aimed to bring together people with similar experiences of cancer, providing a platform for connection, communication, and learning. 
With the AC solution, community members can participate in conversations, engage in shared activities, and join private groups – all with either a fully French or fully English experience.

• Implemented AC apps to provide group & discussions functionality, a member directory, and a blog features.
• Implemented community switcher to allow easy witching between French or English communities.
• Developed and integrated a variety of custom features and functionalities to address the specific UI/UX requirements.

Taboola is one of our very first managed services clients, and we continue to support them with both daily and long-term support services throughout their journey with Salesforce.

• Custom development
• Automation services
• Integration with external systems
• Salesforce optimization and customization
• Ongoing technical assistance and guidance

Appfire planned significant enhancements to its existing Salesforce PRM portal. They required a flexible solution capable of supporting multiple ecosystems and scaling with the business. Recognizing the extensive knowledge of Advanced Communities in Salesforce PRM, Experience Cloud, and expertise in UI/UX, Appfire chose us as the development partner for this project.

• Development of a new custom design
• Content personalization
• Pipeline enhancements
• Custom features and functionality implementation

AWI needed a visually appealing member platform that provides members with easy access to educational materials and events, supports networking through the portal, creates a customized join process, and delivers tailored membership offers based on subscription type.

• Built a brand-new member portal with a user-friendly, intuitive design
• Created a well-structured, single-page knowledge base
• Designed a centralized directory for member networking
• Provided an online platform to purchase books and other educational materials

From smarter case creation to AI-curated content, see how Cloudera is resolving cases faster and empowering users to help themselves — all through its intelligent self-service portal built on Salesforce Experience Cloud.

• AI-curated knowledge base
• Guided case creation with smart prompts and dynamic forms
• Similar case suggestions
• Automated notifications & alerts
• Flexible visibility rules
• All tools working smoothly within Salesforce

TACHC needed a smarter way to manage 80+ health center members, 700+ clinic sites, and 16,000 employees without the manual work slowing them down. By implementing AC MemberSmart on Salesforce Experience Cloud, we built a centralized platform that automates membership access, unifies events and training, and puts clinic managers in full control.

• Automated member eligibility verification with a single-login member experience
• Unified event hub featuring conferences, webinars & eLearning
• A self-service organization management with full account control
• A centralized billing & payment management
• A public health center directory with a a zip-code-based clinic search enabled