A NEW APPROACH TO STUDENT AND ALUMNI
ENGAGEMENT IN HIGHER EDUCATION
Student and Staff Management
Collaboration and Discussions
Support and Self-Service
Higher Education Case Studies
The London School of Economics and Political Science (LSE) is one of the world's foremost social science universities, with nearly 12,000 students attending from over 148 countries. The LSE needed a way for students to find information about admissions, IT issues, and fee payments on its SSC Community while minimizing the number of cases created by users.
- Created and organized a knowledge base
- Implemented a self-help wizard to keep the number of cases created by users to a minimum
How Can We Help You?
Over the years we’ve accumulated a wealth of experience working with Salesforce Experience Cloud, helping businesses and nonprofits connect with customers, partners, members, donors, volunteers, students, and alumni. We can help you with any kind of Experience Cloud engagement, and share our expertise and best practices to help you maximize your investment. We look forward to speaking with you!