• Changing the status of the Idea will automatically notify anyone who created, commented, or voted for the idea. 

• Yes, we have a native integration with Atlassian accounts. You can easily collect ideas in Salesforce and synchronize them with Jira.

• Set your product owners as Idea Moderators for a particular category and they’ll be notified about each new idea in that category via email.

• You can automate the escalation of Ideas by setting up vote thresholds and sending email notifications to your product managers.

• Absolutely! The dashboard contains separate reporting components, so they’re flexible and can be configured almost any way you’d like. 

Salesforce Ideas solution enables organizations to gather feedback, suggestions, and ideas from their employees, customers, and partners. It provides a platform where users can submit their ideas for product improvements, new features, or other enhancements directly within the Salesforce environment. Ideas can be submitted, discussed, and voted upon by the community, allowing organizations to prioritize and implement the most popular and impactful suggestions. Ideas management seamlessly integrates with Salesforce case management, providing a comprehensive solution for handling customer feedback and generating innovative ideas within the Salesforce ecosystem.

While ideas management is primarily concerned with capturing and managing ideas, innovation management provides a more comprehensive approach to driving innovation within an organization, including idea generation, development, and implementation. Ideas management serves as a foundational component of innovation management, providing the raw material for innovation initiatives to thrive.

It’s a software solution designed to help organizations collect, organize, evaluate, and implement valuable insights from various sources, such as employees, customers, and partners. It enables users to submit, vote on, and comment on ideas, as well as track their progress from ideation to implementation. Looking to create and manage ideas directly within the Salesforce Lightning Experience? This is where the LEX-native app AC Ideas Ultimate comes into play! 100% native to Salesforce, it assists businesses in managing ideas from their Experience Cloud sites.

Salesforce Lightning app AC Ideas Ultimate from Advanced Communities is an innovation management tool that can help you gather, organize and manage ideas from various sources, such as employees, customers, and partners, and then evaluate, prioritize, and implement the most promising ones. By using AC Ideas Ultimate on your Experience Cloud site, you can streamline the idea management process, reduce manual effort, and increase the likelihood of generating innovative and valuable ideas. Additionally, it can help you engage your stakeholders in the idea generation process, building a culture of creativity and collaboration.

Whether you’re looking to establish ideas management directly within the Salesforce for HR environment, optimize customer feedback processes within the customer portal, or enhance product development workflows within the partner site, AC Ideas Ultimate is the perfect solution. Fully integrated with Salesforce Experience Cloud, it empowers teams across various departments to efficiently gather, evaluate, and implement valuable insights, driving innovation and improvement throughout the organization.

You need to install AC Ideas Ultimate from the Salesforce AppExchange into your Salesforce org. After installation, you can set up the app and start customizing it to fit your organization’s needs. From there, you can begin gathering, managing, and implementing innovation from your stakeholders.