AI-Powered Idea Classification and Summarization in AC Ideas Ultimate

Managing customer feedback at scale usually means one person scrolling through hundreds of ideas trying to figure out what’s actually urgent. Not anymore.

AC Ideas Ultimate now uses AI to automatically classify every idea as Urgent, Demand, or Neutral, based on real signals from comments and votes — and re-scores them dynamically as new feedback comes in. Each idea gets a priority score you can filter and sort by, along with the reasoning behind every Urgent classification, so your team never has to guess why something was flagged.

AI Summarization rounds out the release: generate a clean summary of any idea, or an entire list — top urgent, top demand, or the latest submissions — in seconds. Core requests, context, and pain points, distilled without anyone having to read every comment thread.

Both features are internal-only, so nothing changes on the community side — your members’ experience stays exactly the same, while your team gets a faster, clearer way to decide what to build next.

What this means for you:

• Know what’s urgent before you have to ask
• Cut hours of manual review down to seconds
• Fully customizable scoring, so priorities match your business

Book a demo to see how it works!