Your Customers Can Now Place Salesforce Orders from WhatsApp

Advanced Communities introduces the Headless Revenue Agent, a conversational AI that turns a WhatsApp message into a confirmed Salesforce order, without a portal, a form, or a phone call.

We’re incredibly proud of what our team has built. After countless hours of configuration, testing, and pushing Salesforce Agentforce to do something genuinely new, we’ve done it: WhatsApp is now a fully working channel for Salesforce Revenue Cloud.

What does that actually mean? It means you, your customer, or your partner can request a quote, build an order, and confirm a purchase: all through a conversation in WhatsApp. No Salesforce login. No portal navigation. Just plain human language.

See DEMO VIDEO of how it works

Behind the scenes, Salesforce remains the complete system of record. Every quote, every order, every contact update happens natively in Salesforce: visible to your sales and operations teams in real time, with no data leaving your environment.

Repetitive, standard orders that once required a sales rep or a support ticket now resolve themselves. Your team’s time shifts to where it actually matters: complex deals, relationships, and growth.

This service is included in our Advanced Communities Revenue Cloud Quick Start package!

SEE DETAILS & REGISTER YOUR INTEREST in the Advanced Communities Revenue Cloud Quick Start package