Introduction

Wesleyan Church is a US Protestant church working with vulnerable and exploited communities to help alleviate poverty, suffering and injustice and continually providing substantive support to ongoing international relief and development efforts.

Challenge

The client wanted to launch a brand new successful Salesforce-powered online giving portal that would make it quick and easy for donors to donate to funds listed on the portal.

Wesleyan Church together with Global Partners required powerful functionality so that donors would be able to give by credit card and/or ACH/bank withdrawal, make one-time gifts, and/or set up automatically recurring donations (as well as receive notifications), give to more than one fund at once, view their giving history, download receipts. In addition, it was necessary to be able to manage recurring donations, their account details, and also their payment method.

Solution

The Advanced Communities team made a new modern and user-friendly design from scratch with a flawless user experience.

In order to give to more than one fund at once, the team improved the donation flow and created a reliable, secure Giving Cart (Shopping Cart) solution that allows accepting credit cards and ACH.

Also, so that the donors could manage their giving history and recurring donations, we configured the Nonprofit Success Pack (NPSP) out-of-the-box features with some customization.

The solution provided by Advanced Communities allows donors to make convenient, fast, and secure online contributions without any friction in the donation process.

Benefits and Results

The solution provided by Advanced Communities allows donors to make convenient, fast and secure online contributions without any friction in the donation process.