Meet Volunteers Where They Are: Self-Service to White-Glove Scheduling, Powered by Agentforce
Info
Every volunteer shows up differently. Some prefer to browse opportunities and sign up on their own, while others want a staff member to find the right shift and handle the details for them. A volunteer program that serves both groups well needs technology flexible enough to support each of those paths.
In this joint webinar, Salesforce and Advanced Communities will introduce Advanced Communities’ new AppExchange listing: a free extension to the Experience Cloud volunteer portal that adds flexible volunteer scheduling and new headless capabilities. You’ll see how organizations can cover the full range of volunteer engagement on Salesforce, from self-service sign-up portals volunteers use independently to concierge-style scheduling managed by staff or AI agents.
We’ll also show something new: headless capabilities that let volunteers apply for opportunities and log their hours by SMS or WhatsApp, right from their phones, without logging in to a portal or to Salesforce.
What you’ll learn
- How to support volunteers whether they want to self-serve or be guided through every step
- How Advanced Communities’ free Experience Cloud extension builds on Nonprofit Cloud Volunteer Management to deliver a first-class volunteer portal
- How volunteers can apply for opportunities and log hours via SMS or WhatsApp, with no Salesforce login
- How to access and install the new extension at no cost
- How Advanced Communities uses a headless, API-first architecture and Agentforce integration to create personalized, concierge-style volunteer experiences
Who should attend
Nonprofit technology leaders, volunteer program managers, and Salesforce admins who want to modernize how their organizations engage volunteers.
Save your spot now!
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