SHARE
Koa Template Overview
5 min read
Rating:
Advantages and Limitations
Koa is a standard Salesforce community template. It lets users search for articles and it is optimised for mobile devices. The Koa template only has basic features and a standard set of colours for its design. A drop-down menu in the header provides quick access to the User’s Profile, Contact Support page and Log Out option.
Advantages of Koa template:
- Supports Knowledge and Cases modules
- Optimised for mobile devices
- Possibility of searching for and viewing articles
Limitations of Koa template:
- Does not support Chatter Questions and Question-to-Case
- Does not support Ideas and Chatter modules
- Text-based template with a basic set of features
- Poor design
| Home | Knowledge | Cases | Others |
| Home | Article Detail | My Cases | Check Password |
| Article List | Case Detail | Forgot Password | |
| Category Home | Contact Support (Create a case) | Register | |
| Search Results | Login | ||
| Feed Detail | |||
| Error |
Table of contents
