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Salesforce Lightning Knowledge: A Practical Guide for New Knowledge Bases

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Knowledge is now available in Lightning Experience! It gives you a powerful and streamlined way to create and manage your knowledgebase articles.

It works best for Salesforce orgs new to Knowledge because it requires just one article type and some data categories, and is used in single-language mode.

See our educational short video series on how to set up and use Salesforce Lightning Knowledge!

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