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Salesforce Winter ’17 Release – Overview
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The 51stSalesforce Release brings many platform improvements and enhancements.
We will talk about Community Cloud and its new exiting features.
Service Communities
| Pre-moderation: a moderator can review posts and comments before they get published. Moderator can mass review and approve comments. Moderation Overview page shows moderation activity and pending tasks. |
| Flag as Spam & Note |
| Members can flag content as inappropriate or spam and leave a note to the moderator who can block the spammer. |
| Record Feed Moderation |
| Administrator can moderate posts and comments on objects. |
| Topic Notifications |
| Users can subscribe to topics via Notification Banner or Follow Button. |
| Rich Text on Comments |
| This is for the first time comments support the same Rich Text Editor as posts. |
| Breadcrumb Trails |
| The component available in community builder. It displays a horizontal navigational path. |
| Lightning Field Service |
| Provide faster and smarter on-site services with Field Service. Add work order and work line items, products and assets via Page Manager. |
LIGHTNING PRM |
| Share Reports and Dashboards with your partners on the separate community page. It is possible to show reports and dashboards from Salesforce org on Template-based Community Pages. |
| Add Sales Path to Lead and Opportunity Pages to guide your partners through the sales process of your company. |
| Libraries in Templates a single location for all your branded resources. |
LIGHTNING COMMUNITY BUILDER |
| Private Template Creation and Distribution |
| Now it is possible to export a community template from a developer’s org and use it to create a new community in a customer’s org. |
| Custom Theming |
| Apply a custom theme to a community to complete the look and feel of the brand. All your components and data retained. |
| Integration with AppExchange |
| Download AppExchange components directly from the Community Builder. |
| Private/Public Community Access |
| It is simple to make a community or any page in a community public or private. |
| Improved Builder Usability |
| More editing space, inline editing, and rich content functionality in the Community Builder. Enhancements to Video Upload in the Rich Content editor – preview and see the video inside the builder. |
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