Get more data from customers. Custom fields. What is important?
How to Get More Data From Your Customers with Custom Fields in AC Ideas Ultimate
Dear friends,
We’re continuing the series of videos about AC Ideas Ultimate and today we’re going to talk about how to collect additional information about ideas from your users.
Collecting extra information from your customers and partners could be crucial for your ideation management. Because with a flexible idea posting form you may gather more specific idea details for your business needs. Collecting clearer requirements will provide a more efficient ideation process.
By default, users can create ideas within three fields. There are the Title field (how they want to name the idea), the Category field (where they want to post the idea) and the Description field. But sometimes this information is not enough and you want to collect more information from your customers. Let’s see how you can do this.
Other videos in this series
Video: AC Ideas Ultimate
AC Ideas Ultimate Demo – App For Collecting Ideas On The Salesforce PlatformYou might also be interested in videos
We will talk about keeping your users updated about all news and interacting with them, as notifications are a great tool to increase user engagement on your Experience Cloud Site.
How to Get More Data From Your Customers with Custom Fields in AC Ideas Ultimate
Ideation management, first of all, is about ideas prioritisation, because besides generating ideas they also need to be correctly estimated and selected.
We’ve prepared another episode in our series of videos about our product AC Ideas Ultimate.
Increase Customer Engagement in the Innovation Process Around Themes and Releases with Ideas Campaigns.
AC Ideas Ultimate app is the most comprehensive Salesforce Ideas management app that drives innovation for your products and services.