2024 at a Glance: Advanced Communities’ Year in Numbers
As we close the chapter on another transformative year, it’s time to take a step back and reflect on the milestones, achievements, and growth of Advanced Communities in 2024.
In this post, we’ll break down the numbers that define our year – from the expansion of our team to the webinars & events that have driven engagement and collaboration for us. Or watch our festive clip. Trust us: the numbers don’t lie!
31 Projects Completed
2024 was fruitful for Advanced Communities in terms of Salesforce-focused projects completed. Our professional team of project managers has successfully fulfilled the requirements of 31 projects, springing from a variety of industries: nonprofits, IT/High-Tech, higher education, and more.
Don’t take our word for it. Read the exciting success stories Advanced Communities has contributed to. The results will stun you!
25 Product Releases
In 2024, the AC product department has been hard at work rolling out 25 exciting product releases with our clients’ experience in mind. Among the AC products that faced significant improvements, you’ll find:
On top of it, the team has delivered 80 new major features that make our product line streamlined, more intuitive, modernized, and supercharged for our customers’ success.
10K+ AppExchange Downloads
When people looked for a certified, award-winning Salesforce solution for support, sales, nonprofits, and memberships on AppExchange in 2024, they ended up with our listing. We’ll tell you more: our apps and solutions were downloaded 10K+ times this year. The Advanced Communities team couldn’t be more excited about the fact and does its best to improve the apps for more success!
4.9/5 CSAT on AppExchange
Consequently, we’ve hit 4.9/5 CSAT on AppExchange on average. The number is based on Salesforce community members’ reviews and feedback gathered in project satisfaction surveys. Let’s take some time and enjoy the latest review from our customer in Agriculture & Mining together!
273 Support Cases Resolved
When we say “contact us – we are happy to help”, these aren’t just mere words. In 2024, the AC customer support team managed to handle 273 support requests. Your journey with Advanced Communities should be as smooth and enjoyable as possible. If you are facing any difficulties with our products, have concerns, or are in the mood to talk, our team is here. So yeah, contact us – we are happy to help!
185+ Demos Organized
Kudos to our magnificent sales team! In 2024, the AC sales department went above and beyond, organizing over 185 personalized demos to showcase the value and capabilities of our Salesforce-native and fully customizable products and services.
The demos provided our potential customers with a tailored, hands-on experience, helping them better understand how our offerings align with their unique needs. Jumping at the opportunity: book a demo with us so that our sales team can explain the intricacies of our products and services.
18 New Team Members
2024 became the year of valuable assets joining the Advanced Communities team. This year, we were thrilled to welcome 18 talented new colleagues in the sales, marketing, developer, and project management departments. Each new addition brings unique skills and fresh perspectives, strengthening our ability to innovate your Salesforce and Experience Cloud journey and deliver exceptional results.
20 New Salesforce Certificates Earned
In 2024, the AC team took strides in expanding its expertise. As a result, we earned 20 new Salesforce certifications across various specialties. AI Specialists & Associates, Salesforce Administrators, Experience Cloud Consultant, Platform App Builders, and others. That makes 150+ Salesforce certifications in total! This accomplishment only reflects our commitment to continuous learning and excellence in what we do.
228 Ebook Downloads
This year, our eBooks have resonated with a wide audience: 228 downloads were made. Our extensive materials on alternative sources of revenue for associations, partnership relationship management as well as event management on Salesforce have helped the audience stay informed about what Advanced Communities has to offer and how we can unravel Salesforce’s potential for you. We’re excited to continue providing valuable content that helps you grow!
8 Webinars Hosted
We declared 2024 the year of webinars. And we certainly lived up to that promise! Throughout the year, the AC team hosted a series of 8 insightful webinars in collaboration with Salesforce and our trusted partners. Topics ranged from volunteer management and idea management to unlocking membership success, all with the power of Salesforce and Advanced Communities.
Did you miss any of our sessions? No worries! We’ve made all of this year’s webinar recordings available for you on this page. Sit back, enjoy, and discover new opportunities to take your business to the next level with us!
16 Events Organized and Attended
Advanced Communities has packed its bags to travel places a lot this year. In 2024, the AC team arranged and visited 16 events and conferences. From the major Dreamforce 2024 conference, Salesforce World Tour London, and a Charity Hackathon in Wroclaw, to Salesforce Connections in Chicago, an in-person Salesforce Nonprofit Lunch in San Francisco, and the Membership Excellence ’24 Conference in London – our geography had no boundaries whatsoever.
The results? We came back, bringing fresh insights on what Salesforce offers nowadays, how Advanced Communities will leverage it, and new partnerships.
Keep close tabs on the events we are planning to visit and organize next year – they will be displayed on this dedicated page. We’d like to catch up!
6 Countries AC Partnered With
Reflecting on 2024, the AC team had the opportunity to work with clients from six new countries. This diverse international collaboration is key to us and we look forward to strengthening these relationships further.
24 Newsletters Sent
So that you receive the finest dispatch of Salesforce-related, expert content, we’ve compiled and sent 24 newsletters in 2024. Each of these newsletters came packed with the latest posts from the AC blog, major product updates, our webinars & events invitations, success stories from our customers, their testimonials, and other great stuff.
Do you want to get the best content, straight in your inbox, too?
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51 New Blogs Written & Published
Speaking of the expert content, the AC blog is brimming with it. In 2024, the AC marketing team has been busy creating 51 well-researched articles on everything connected to Salesforce and Experience Cloud, AC news, events & products, and then some.
Plus, we’ve updated a handful of articles to make them more relevant to what you might be looking for these days. Whether you want to optimize your Salesforce experience or explore new tips & tricks, you will find everything on the AC blog.
282 New LinkedIn Followers
In 2024, our LinkedIn community has grown, too! This year, the AC company page hit 282 new followers, with 1621 in total and counting.
The AC marketing team keeps the publishing strike going day by day. 3-4 times a week, we deliver all the latest highlights on the Advanced Communities’ life and other relevant news: top picks from the AC blog, new Salesforce certifications achieved, event & product update alerts, and much more. Follow us on LinkedIn to stay tuned!
