Napili Template Overview

Advantages and Limitations

The Napili template for supporting communities allows searching for articles. Logged-in users can post questions to the community and participate in discussions in the feed. Profile details, Chatter feed and the list of cases are all accessible from the profile menu. The template is optimised for any device.

Advantages:

  • Supports Knowledge, Cases and Q&A modules

Limitations:

  • Topics instead of hierarchical Data Categories are used to navigate articles and questions/answers
  • Limited number of topics
  • Limitations on working with Site.com data elements
Home Knowledge Cases Questions & Answers (not fully supported) Others
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