Salesforce community portal
EMPOWER YOUR COMMUNITY BY ENABLING CUSTOMER AND PEER-TO-PEER INTERACTIONS
Our Salesforce Customer Community Services
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Benefits of Our Communities and Portals
Enhanced customer engagement
Efficient customer self-service
Resources sharing
Tailored experiences
Improved customer support
User Experience (UX)
Our Apps & Add-Ons Built for Salesforce Communities
AC Knowledge Management Enterprise
AC Events Enterprise
AC Ideas Ultimate
Industries and Use Cases
Trusted by great companies
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Why Advanced Communities?
Extensive expertise and experience
Advanced Communities is an official Salesforce Experience Cloud Consultant, a leading provider of community and portal solutions, with extensive expertise and experience in Salesforce communities implementation. We have a proven track record of successful implementations and a deep understanding of the unique requirements and challenges faced by businesses in managing customer relationships.
Feature-rich and customizable solutions
We offer feature-rich custom solutions that can be tailored to meet the specific needs of your business. Customize your portal with our Lightning solutions to ensure that it aligns perfectly with your organization’s processes and branding to effectively manage communities in Salesforce.
Seamless integration with Salesforce
We specialize in building sites on the Salesforce Experience Cloud ensuring smooth data flow, real-time synchronization, and easy access to Salesforce features and data within the customers portal.
Strong support and customer success
We are known for our strong support and commitment to customer success. We provide comprehensive technical assistance, ongoing maintenance, and regular updates to ensure the optimal performance and reliability of your customer portal. Our team of experts is readily available to assist you throughout the Salesforce community setup process and beyond.
Let’s talk services
If you’d like to discuss any of our services or how we can help, please complete the form and we’ll back to as soon as we can.
Q&A
What is a community portal in Salesforce?
Salesforce customer portal is a website that connects your customers directly with the information, resources and experts they need. Often integrated with Salesforce Service Cloud, it allows users to submit and track support cases, request assistance, and access self-service resources.
What is the difference between self-service portal and a customer community in Salesforce?
In Salesforce, a self-service site typically refers to a platform where customers can find information and perform actions independently, such as accessing knowledge articles or submitting support cases. On the other hand, a customer community can serve multiple purposes, including collaboration, discussion forums, and broader engagement with various stakeholders.
How do I create a community site in Salesforce?
Both customers portals and communities in Salesforce are created in the Experience Cloud – a Salesforce DXP platform used for building CRM-connected websites on top of the Salesforce platform To create a community site in Salesforce, use Experience Builder, choose a template, customize the design and components, set up access and permissions, and publish the site.
