Salesforce customer portal
Comprehensive customer experience + efficient support teamOur Salesforce Customer Portal Services
Benefits of Our Customer Portals
Fast case resolution
Self-service
Chat agent support
Beautiful design
Blog/news feature
Social functionality
Our Apps & Add-Ons Built for Salesforce Customer Portals
AC Ideas Ultimate
AC Knowledge Management Enterprise
AC Events Enterprise
Industries and Use Cases
Trusted by great companies
Why Advanced Communities?
Expertise
Advanced Communities is a Salesforce Community Cloud Consultant with vast experience in building portals on Salesforce. Our team of Salesforce specialists has a wealth of experience working with both commercial and nonprofit organizations. We’re here to assist you in overcoming industry-specific challenges, ensuring your long-term success.
At Advanced Communities, we provide customized solutions to organizations that use Salesforce Experience Cloud to improve their services, enhance the customer experience, manage partners, organize events, and gather feedback.
Customization
We can offer you a customized solution that aligns with your specific needs. Whether it’s about data management, personalizing experiences, streamlining manual operations, or any other requirement you may have, we’re here to address it.
Client satisfaction
Our primary goal is to help businesses reach their objectives by enhancing customer experiences and boosting the performance of their support teams. Whether you have inquiries about Salesforce customer portal pricing, time estimates, or need custom solutions, feel free to ask—we’re here to assist you!
Innovation
In our efforts, we stay updated on the newest trends and technologies. This ensures that the Salesforce solutions we provide are tailored to tackle the current challenges your company is facing in your industry.
Ongoing support
We’re here to help you with knowledge and support all the time, from the start to even after your customer portal is live. We’ll teach you how to customize pages, add or remove sections, adjust pictures or info in Salesforce Experience Builder, and much more. Contact us today to learn more about how we can help you achieve your goals with customer portals in Salesforce.
Let’s talk services
If you’d like to discuss any of our services or how we can help, please complete the form and we’ll back to as soon as we can.
Q&A
What is a customer portal in Salesforce?
A customer portal is a special online support channel created just for your customers to provide them with support and self service they are looking for. Community portal Salesforce is generally focused on basic customer support features like case management, knowledge base access, and limited collaboration. This is a place where customers can access helpful articles, submit their cases, and keep an eye on the progress of their requests.
What is the difference between customer portal and partner portal in Salesforce?
The customer portal in Salesforce is designed for end customers to access support and resources, while the partner portal is meant for external partners like distributors, resellers, or other business collaborators to engage in joint business activities and share information. A Salesforce partner portal offers tools for partners to access shared resources, collaborate on deals, access sales and marketing materials.
What are the different types of portals in Salesforce?
Salesforce offers different portal options based on business needs, including self-service portals, customer communities, and partner collaborations sites.