Sustainable Restaurant Association
Sustainable Restaurant Association (SRA) is a non-profit organization that brings together restaurants that comply with certain standards, such as treating their staff fairly and getting their food from sustainable sources.
SRA required a community as a way of bringing member restaurants together and as a communication channel that would allow them to share events, announcements and blog posts.
One of its main requirements was to run an annual survey of over 300 questions in order to evaluate the sustainability score of each restaurant and to provide a PDF report for each member. Community Cloud implemented by Advanced Communities provided an effective platform for collaboration and for running the survey.
Benefit and Result
Sustainable Restaurant Association charity uses a community with Advanced Communities components to engage with members in a new way, conducting annual surveys, announcing events for catering industry, etc.
Spotify Technology S.A. is a Swedish music streaming service that provides DRM-protected music and podcasts from record labels and media companies. Spotify required two separate sites: one for bringing artists, developers, investors, and vendors together and another as a communication channel used for sharing news, events, announcements, and blog posts.
- Enhanced file management and sharing
- Exceptional customer service with a new case management system
- Better connection and collaboration with the customers
- Increased website traffic and overall company productivity
Greenpeace is a well-known non-governmental environmental organization with offices in 55 countries. Relying on volunteers, Greenpeace works on defending the natural world for a green and peaceful future. Greenpeace UK required its existing volunteer community groups to be updated and moved from the external system to the Salesforce Community Cloud platform.
- Better communication within the community
- Enhanced online collaboration and information sharing
- Simplified and more effective group management
- Increased engagement and user satisfaction
MuleSoft, Inc. is a software company that provides iPaaS software for connecting applications, data, and devices without writing code. Advanced Communities was involved in the strategic project of moving the Mulesoft Help Center from the legacy PHP forums to Salesforce Community Cloud. That included moving 20000+ forum users with the discussions, likes, follows, reputation points, images, and userpics to Salesforce.
- Improved engagement and collaboration with Mulesoft customers
- Better system performance
- Streamlined and more efficient company processes
- Increased productivity
How Can We Help You?
Over the years we’ve accumulated a wealth of experience working with Salesforce Experience Cloud, helping businesses and nonprofits connect with customers, partners, members, donors, volunteers, students, and alumni. We can help you with any kind of Experience Cloud engagement, and share our expertise and best practices to help you maximize your investment. We look forward to speaking with you!