The Forrester Total Economic Impact of Salesforce Community Cloud for Partner Community
This is a case study commissioned by Salesforce. The full study, including a complete list of disclosures, can be found at http://www.salesforce.com/community-cloud-partner-infographic
How to Improve Your Community’s Success and Better Engage With Your Customers
In this article I wanted to share my thoughts on the most important factors that every community manager should consider when creating a successful community.
Key Questions To Consider When Implementing a Support Portal on the Salesforce Experience Cloud
This questionnaire is specifically designed for companies looking to build a support portal on Experience Cloud but are unsure where to begin. It addresses the critical aspects of setting up and configuring a Salesforce self-service portal on Experience Cloud, ensuring a robust infrastructure tailored to your unique community requirements.