What Is AppExchange?

5 min read

AppExchange is a marketplace offering solutions, such as apps, components, and consulting services. To make your own solution publicly available to potential customers, you must be a Salesforce partner.

How Does AppExchange Work?

The creative power behind each AppExchange solution is a Salesforce partner. AppExchange gives partners a place to create and publish extensions to Salesforce. AppExchange is also the place for Salesforce admins to choose and install solutions that fit their org’s needs. Here’s how AppExchange works.CreateA Salesforce partner initiates the process by creating an innovation that can improve a business process, such as a custom object, custom tab, or component.

Partners share their customizations with other Salesforce users as a packaged AppExchange solution, whether an app, a Bolt solution, a Flow solution, Lightning data, or a component.PublishThe Salesforce partner registers, packages, and publishes their solution on AppExchange.

salesforce AppExchange

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They can also create a demo of the functionality included in their solution for others to view before installing and include a trial version.InstallSalesforce customers browse solutions published on AppExchange and choose which solutions to install in their orgs. Installing a published AppExchange solution is safe and simple. Customers can:


View the descriptions, reviews, and demos of solutions on AppExchange. They choose the solution that fits their needs.

Test Drive

Review a fully functional demo of the solution as a read-only user, and plan their implementation with their admins.


Add the solution and all its components to their Salesforce environment.


Immediately give their users access to the solution or customize it for a select group of users.

Who Can Use AppExchange?

Anyone can browse and test drive AppExchange listings. Salesforce admins and users with the Download AppExchange Packages permission can install AppExchange apps.

To publish a listing on AppExchange, a user needs both Create AppExchange Packages and Upload AppExchange Packages permissions.

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