Koa Template Overview
Advantages and Limitations
Koa is a standard Salesforce community template. It lets users search for articles and it is optimised for mobile devices. The Koa template only has basic features and a standard set of colours for its design. A drop-down menu in the header provides quick access to the User’s Profile, Contact Support page and Log Out option.
Advantages of Koa template:
- Supports Knowledge and Cases modules
- Optimised for mobile devices
- Possibility of searching for and viewing articles
Limitations of Koa template:
- Does not support Chatter Questions and Question-to-Case
- Does not support Ideas and Chatter modules
- Text-based template with a basic set of features
- Poor design
|Home||Article Detail||My Cases||Check Password|
|Article List||Case Detail||Forgot Password|
|Category Home||Contact Support (Create a case)||Register|
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