AC Ideas Enterprise
Popular Features
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Lightning Experience
Support

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Keep customers engaged with Ideas email updates

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Motivate members with the gamification support

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Enjoy extra flexibility with categories hierarchy and custom fields

Discover smart new features in the app you use every day

AC Ideas Enterprise – the most comprehensive Salesforce ideas management app.

  • Lightning Experience Support: No more constant switching to Classic interface. New Lightning Experience support enables your admins to create, edit and delete ideas without leaving LEX. You can also customize how your Ideas list would appear in Lightning.
  • Status Change Updates. Keep community members updated about the ideas status changes and new comments!
  • Subscribing / Unsubscribing. Community members can now subscribe, and you can also enable automated subscriptions on voting or commenting on ideas.
  • Colour Assigning. Make each Idea status stand out by assigning a different colour for each status.

  • Zone Settings. If you have multiple communities, the Ideas component has great flexibility and allows you to have separate ideas zones for each of your communities and even to have separate settings for each zone.
  • Reputation Support (Gamification). Encourage community members to participate in the ideation process by enabling reputation support. Users will be awarded reputation points for each comment, vote or idea they create on community.
  • Votes Threshold. Automate escalation of Ideas by setting up the vote’s threshold, e.g. after exceeding the set threshold, the Idea will automatically change its status from “New” to “Under Consideration” and the product manager will get notified via email.
  • Ideas Moderators. If your product managers want to stay on top of things, you can set them as Idea Moderators for a particular category. This means they will get notified about each new idea in that category via email.

  • Blocking Abusive Content. You can block abusive and offensive content by specifying a list of forbidden words and also by enabling a flagging feature so that the community members can help you to spot content problems.
  • Official Answer. Give an official answer to your customers on their ideas with ready-made customisable email templates.
  • Custom Fields Support. Create a unique view of the idea by adding custom fields.
  • Filters and Advanced Search. Organize your Ideas page efficiently using filters, advanced search and Similar Ideas component.
  • Clear Structure. Create a clear structure of your ideas using our two-level categories hierarchy feature.
Speak with an expert

Engage your customers, partners and employees within a community and let them generate new and unique ideas using our Ideas Enterprise component for Community Cloud!