Koa Template Overview

Advantages and Limitations

Koa is a standard Salesforce community template. It lets users search for articles and it is optimised for mobile devices. The Koa template only has basic features and a standard set of colours for its design. A drop-down menu in the header provides quick access to the User’s Profile, Contact Support page and Log Out option.

Advantages of Koa template:

  • Supports Knowledge and Cases modules
  • Optimised for mobile devices
  • Possibility of searching for and viewing articles

Limitations of Koa template:

  • Does not support Chatter Questions and Question-to-Case
  • Does not support Ideas and Chatter modules
  • Text-based template with a basic set of features
  • Poor design
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