We are launching AC Events Enterprise!

Dear friends,

We’re so excited to introduce to you our new amazing app for event management – AC Events Enterprise!

For a very long time, our Free AC Events App was by far the most popular Event Management. With thousands of installations by companies, nonprofits and Salesforce partners, it quickly became a standard event app in many communities.

However, although it did the job it was a quite basic app.  

That is why we are proud to present you a game changer – our AC Events Management which has a wealth of impressive features that will help you to successfully run any kind of event as well as generate new leads, increase sales and build customer relationships. In this post, we want to tell you more about all the functionalities and how you can use them in your company.

Virtual and offline events.

Easily launch offline or online events with the Zoom integration so you can do your demos presentations and get essential information about the event attendance into Salesforce.

Community driven events.

Allow your Community members, students, constituents, and volunteers to create events from the Community.

Complex events support.

Manage complex multi-day events with several sessions, tracks and different speakers and let your attendees check all of them and choose sessions to visit. 

Let your community users see upcoming events on the built-in Calendar component and add them to their personal calendar.

Display the event location on the community with the Google Maps integration and specify the timezone where the event will take place.

Access management and Zones support.

Create multiple zones if you have more than one community with a different audience (for example Customer and Partner communities) or if you want to separate events within the same community. 

You can also create private and public events or events only for members of certain Chatter groups.

Event microsites and subpages.

Create a separate page for each event with multiple tabs for detailed information about location, chatter feed for discussion, collateral documentation, etc.

Full support of your events.

Registration form, different pricing packages, preferences form, debit/credit card payments, reminders – all in our comprehensive package.

Our AC Events Enterprise component is now available on AppExchange!

Contact us if you have any questions about our products.

How To Choose the Right Template for Experience Cloud (former Community Cloud)

Salesforce is a platform that allows you to create and customise a community according to your business needs and company design. With Experience Builder, you can build a branded site without any code. Salesforce offers several ready-made community website templates.

Let’s take a look at each example of portal websites and sum up the benefits:

  • Help Center. This template will suit you if you want to create a site where your customers can find the solution to their issues. Here you can add a knowledge base with articles on different topics so users can independently and quickly find the answers they need. Alternatively, they can contact support to resolve the problem.
  • Customer Account Portal. Choose this template if you want to create a place for customers where they can see and edit their account information, cases and other records. Give your users access to the knowledge base so they can research the articles and find the answers to their questions. 
  • Customer Service. You can create a customer service portal using this template provided by Salesforce for your customers where they can communicate with each other, share useful information, post their questions to the community, and create cases if they have any issues. This kind of site will reduce the costs that you spend on customer support and the time that customers spend to resolve their problems.
  • Partner Central. Using this community portal template you can take your partner relationships to another level. Improve all of the PRM workflows: drive channel sales, configure deal registrations,  create marketing campaigns, manage leads, etc. Equip your partners with all necessary materials for an onboarding process, track and analyse the results with the reports and dashboards to improve sales efficiency and grow your business faster.
  • Aloha. With this template, you can give your customers Salesforce Identity features with their own App Launcher. Your community members can easily access the third-party apps they need right on one community page. Here users can also edit their profile information.
  • Salesforce Tabs + Visualforce. Using this template requires certain developer skills and advanced setup experience. Here you can use Visualforce to customize the standard Salesforce structure and tab. This template supports the Salesforce mobile app, standard and custom objects.
  • Build Your Own. This template includes the common pages that are used on all sites: Home, Search, Login, Check Password, Register, Login Error, Forgot Password, Create Record, Record Detail, Record List. You can add new pages and place the components as you like, as well as customise themes to create the branded space you need.
  • Build Your Own (LWR).  Driven by the new Salesforce Lightning Web Runtime platform, this template gives developers the ability to create portals, microsites, websites and other digital experiences using the programming models of the Lightning Web Components. 

We hope this overview of the Salesforce community templates, their comparison and the examples of portals, websites and other digital experiences will help you to analyse and choose the best template for your purposes. If you would like further information about any of these templates and about which template is right for you, you can book a consultation with our experts: https://advancedcommunities.com/CommunityCloudConsultation/ 

Salesforce Certified Advanced Communities Team

Here at Advanced Communities we don’t stop developing and improving our expertise in Salesforce. We continue to hire more specialists and keep learning to provide you with the best products and services. 

Despite the challenges this year, many of our employees have become successfully certified in various areas. Here is the list of our latest accomplished certifications:

  • Admin Certifications – 18 certifications
  • Architect Certifications – 13 certifications
  • Consultant Certifications – 15 certifications 
  • Developer Certifications – 25 certifications 

In addition, Advanced Communities has been recognised for Partner Navigator Achievements for its expertise and record of customer success. We are:

  • Master Navigator Expert in Experience Cloud (former Community Cloud), which is the top level of Salesforce Consulting Expertise.
  • Specialist II Level in the High Tech industry.

We are happy to work with such talented and passionate people and look forward to our future collective achievements.