Data Categories in Salesforce Knowledge

What are data categories in Salesforce Knowledge? We explain the matter in this article and provide instructions on how to create them.

Salesforce Vendor/Supplier Management: Building Efficient PRM System in SFDC

In this blog, we'll explore Salesforce supplier relationship management concept and show you how businesses can use Salesforce CRM to build an efficient PRM system specifically tailored for supplier and vendor management.

Powering Up Your Partner Portal on the Salesforce Experience Cloud: Tips and Strategies

Enhance your Partner Portal on the Salesforce Experience Cloud with customization options, collaboration features, user engagement, and data-driven insights for maximizing success.

Lightning Article Editor & Article Personalization: Biggest Salesforce Knowledge Update

The Summer '23 release of Knowledge includes a beta release update with two new features: the Lightning Article Editor and Article Personalization for Knowledge. In this article, we'll dive into these features providing you with an overview of each of them and showing you how they streamline article management in Salesforce.

Establishing Separate Cloud Knowledge Bases with AC Knowledge Management Enterprise

Discover how establishing separate cloud knowledge bases with AC Knowledge Management Enterprise brings personalization to new heights.

Key Questions To Consider When Implementing a Support Portal on the Salesforce Experience Cloud

This questionnaire is specifically designed for companies looking to build a support portal on Experience Cloud but are unsure where to begin. It addresses the critical aspects of setting up and configuring a Salesforce self-service portal on Experience Cloud, ensuring a robust infrastructure tailored to your unique community requirements.

AC Knowledge Management Enterprise Updates: New Features and Performance Enhancements

Welcome to our latest product updates article! We’re happy to announce that our AC Knowledge Management Enterprise app has recently undergone significant updates to enhance its performance and provide new features to its users. In this article, we will take a closer look at the new features and performance enhancements of the latest version of AC Knowledge Management Enterprise.

AC Knowledge Management for Salesforce: How to Use It to Increase Support Efficiency

Salesforce is an incredibly powerful CRM platform that enables organizations to manage their customer relations, and more. But keeping track of everything can be a challenge, especially if you’re relying on manual processes or outdated tools. That’s why we created AC Knowledge Management Enterprise — a 100% native to Salesforce app that makes knowledge management on Experience Cloud smooth and holistic.

Great Features of the AC Knowledge Management Enterprise

Learn more about the most interesting features of the AC Knowledge Management Enterprise.