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BigCommerce provides mighty ecommerce tools that turn shoppers into customers, enhancing B2B and B2C ecommerce. When a company has more than 60,000 customers, quality user experience and support become crucial factors. BigCommerce required a Help Center that would provide a high-end experience for customers, ensuring access to documentation, videos, events, and other support options.
CyberArk is a privileged access management leader used by more than 50% of Fortune 500 companies. The company wanted to improve relationships with its partners, as well as optimize some common tasks such as deal management, market development funds administration, and partner support.
With the mission to transform the way companies manage and release software updates, JFrog has developed the world’s first universal artifact management platform, ushering in a new era in DevOps – Continuous Updates. JFrog required a self-service portal for their quickly growing client base, which would provide effective support and a knowledge sharing system.
MuleSoft, Inc. is a software company that provides iPaaS software for connecting applications, data, and devices without writing code.
Advanced Communities was involved in the strategic project of moving the Mulesoft Help Center from the legacy PHP forums to Salesforce Community Cloud. That included moving 20000+ forum users with the discussions, likes, follows, reputation points, images, and userpics to Salesforce.
The Chamber of Digital Commerce (CDC) is the world’s leading trade association representing the digital asset and blockchain industry. Their mission is to promote the use of digital assets and blockchain-based technologies and develop an environment that fosters innovation, jobs, and investment. They offer both public events and exclusive private events for members. CDC required a single system to manage sales with marketing and member management/community systems.
Modernizing Medicine is a U.S. software company that specializes in electronic medical record (EMR) software applications designed to save physicians time. To continue their growth, Modernizing Medicine wanted to implement something that could help find new partners and healthcare providers.
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