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Salesforce Experience Cloud Branding: Dynamic Design

Manage the appearance and style of your community.

Salesforce Customer Account Portal Guide

While the retirement of Koa and Kokua templates continues, Salesforce is providing a new way to keep your customers happy – it’s a Customer Account Portal.

Lightning Templates and Bolt Solutions

The Winter ’18 Release of Salesforce will bring some great new features to Community Cloud. For example, there will be some major improvements in the most popular template – Customer Service (Napili) and the Partner Central templates.

Salesforce Lightning Bolt Solution

Interested in development and want to try creating your first Lightning Bolt solution yourself? It’s not that hard!

Salesforce Lightning Knowledge: A Practical Guide for New Knowledge Bases

Knowledge is now available in Lightning Experience! It gives you a powerful and streamlined way to create and manage your knowledgebase articles.

Salesforce Financial Services Cloud + Experience Cloud: Key Benefits

Financial Services Cloud + Community Cloud. A match made in wealth-management heaven.Why? We’ll tell you why.

Connect your CMS to Salesforce Community: Guide

CMS Connect is a brand-new feature that works with the Napili template, Partner Central and Lightning Bolt Solutions, starting from Summer ’17. It’s designed for websites built in Adobe Experience Manager.

Salesforce Community 360: Give Support Teams More Customer Context

Starting from Summer ’17, Salesforce allows support agents working in the Service Console to see information about which articles and cases customers have accessed. It’s always useful to know whether customers have seen all the relevant documentation and filed a case before contacting support.

Lightning Knowledge Home Page

To Access Knowledge in Lighting Experience, Create a Lightning Knowledge Home Page.