From smarter case creation to AI-curated content, see how Cloudera is resolving cases faster and empowering users to help themselves — all through its intelligent self-service portal built on Salesforce Experience Cloud.

Aster Software aimed to reduce the need for direct support and enhance the self-service features of their Salesforce Experience Cloud portal by creating an easy-to-navigate, well-organized self-service learning library for their iQ Grower ERP solution.

VMUG needed a more flexible and customizable event management solution that could handle both virtual and in-person events, simplify event scheduling, registration, ticketing, marketing, and reporting, and provide a better experience for their community. AC Events Enterprise was the solution they needed.

Taboola is one of our very first managed services clients, and we continue to support them with both daily and long-term support services throughout their journey with Salesforce.

Appfire planned significant enhancements to its existing Salesforce PRM portal. They required a flexible solution capable of supporting multiple ecosystems and scaling with the business. Recognizing the extensive knowledge of Advanced Communities in Salesforce PRM, Experience Cloud, and expertise in UI/UX, Appfire chose us as the development partner for this project.

DataCore is a software company that provides powerful software-defined storage solutions for block, file and object storage for enterprise and mid-market customers. DataCore’s software products are designed to improve the performance, availability, and utilization of storage resources in data centers and cloud environments.

BigCommerce provides mighty ecommerce tools that turn shoppers into customers, enhancing B2B and B2C ecommerce. When a company has more than 60,000 customers, quality user experience and support become crucial factors. BigCommerce required a Help Center that would provide a high-end experience for customers, ensuring access to documentation, videos, events, and other support options.

CyberArk is a privileged access management leader used by more than 50% of Fortune 500 companies. The company wanted to improve relationships with its partners, as well as optimize some common tasks such as deal management, market development funds administration, and partner support.

With the mission to transform the way companies manage and release software updates, JFrog has developed the world’s first universal artifact management platform, ushering in a new era in DevOps – Continuous Updates. JFrog required a self-service portal for their quickly growing client base, which would provide effective support and a knowledge sharing system.