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Salesforce’s New Feature – Community 360

Starting from Summer ’17, Salesforce allows support agents working in the Service Console to see information about which articles and cases customers have accessed. It’s always useful to know whether customers have seen all the relevant documentation and filed a case before contacting support.

Lightning Knowledge Home Page

To Access Knowledge in Lighting Experience, Create a Lightning Knowledge Home Page.

GetFeedback for Salesforce

Did you know that you can do surveys in Community Cloud, get feedback, create community questionnaires and store the results on Salesforce, and then get a report, using standard Salesforce reports or dashboards?

Salesforce Summer ’17 Release Notes – Experience Cloud Edition

So, Summer '17 Release is around the corner, but some of you still haven't read all the Release Notes? Is that true?!

Salesforce Lightning Knowledge New Features

In this article, we will talk about Lightning Knowledge, its new features and its big future.

In Loving Memory of VisualForce…

Lightning Bolt is a set of features for creating custom community templates and packaging them.

Receiving Your Salesforce Exam Results

I still remember my first Salesforce Administrator exam – weeks of preparation, fear and excitement. When the day came, I was pretty sure I would pass. However, I failed.

Top Five Features For Salesforce Experience Cloud. Salesforce Spring ’17 Release.

chatter streams, cpq, direct masseges and much more you would like to know about this release

The Forrester Total Economic Impact of Salesforce Community Cloud for Partner Community

This is a case study commissioned by Salesforce.