BLOG

Salesforce Winter ’24 Release: Key Dates to Keep in Mind

Three times annually, Salesforce unveils fresh features and functionalities, empowering users worldwide to harness the most cutting-edge and exceptional offerings of the Salesforce platform! Within this blog, we'll provide you with the most important dates you’ll want to mark in your calendar for Salesforce Winter Release 2024, so that your organization is prepared for the upgrade.

Lightning Article Editor & Article Personalization: Biggest Salesforce Knowledge Update

The Summer '23 release of Knowledge includes a beta release update with two new features: the Lightning Article Editor and Article Personalization for Knowledge. In this article, we'll dive into these features providing you with an overview of each of them and showing you how they streamline article management in Salesforce.

Salesforce PRM for Slack App: Key Considerations and Requirements

The latest Salesforce Summer '23 update is here, and it's packed with fantastic features that will revolutionize how sales teams work! One of the highlights of this release is the game-changing PRM for Slack app. Read this article to learn more.

Gathering Feedback & Ideas in Salesforce: How to Improve Products and Services

No matter what industry you're in or the size of your business, customer feedback and idea sharing are absolute game-changers when it comes to enhancing products and services. In this article, we will highlight the remarkable capabilities of AC Ideas Ultimate, a powerful Salesforce ideas management app designed for Experience Cloud.

Personalization in Action: Building Separate Cloud Knowledge Bases with AC Knowledge Management Enterprise

Discover how establishing separate cloud knowledge bases with AC Knowledge Management Enterprise brings personalization to new heights.

Support Portal on Experience Cloud: Key Questions to Consider

This questionnaire is specifically designed for companies looking to build a support portal on Experience Cloud but are unsure where to begin. It addresses the critical aspects of setting up and configuring a Salesforce self-service portal on Experience Cloud, ensuring a robust infrastructure tailored to your unique community requirements.

Partner Portal for an Effective Partner Program

What do partners want? It’s an age-old question for vendors, suppliers and those involved with sales or managing partnerships… In...

Summer ’23 Experience Cloud Features: Most Exciting Salesforce Updates

In this blog post, the Advanced Communities team covers the Salesforce Summer '23 Release and what new features are introduced for Experience Cloud​. Read our blog to find out what’s new in Salesforce Summer Updates 2023.

AC PRM Playbook (Download): Get the Guide Now

We’re pleased to announce that the AC PRM Playbook is now available to download. PRM or partner relationship management is...